Skip to main content

INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

Want to share your experience with this dealership?

Write a review

Thomas is like a friend....

really awesome experience again with Thomas Lynch, my service rep. granted, i wasn't thrilled in spending $1800 on a new AC compressor for my car, but the experience is the same as a regular oil change service and a massive AC service like this one - exceptional!! Thomas really takes the time to make you feel like a friend or family member and I will no go anywhere else for my car service. Thank YOU Thomas!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and Very Communicative Customer Service

Thomas was very thorough and found out that my car was not listed correctly within Infinity. He promptly resolved the Warranty issue and actually saved me money by not trying to charge me for work that was not necessary. He was very polite and informative when I came to pick up my car. As a single mom and not knowing a lot about cars, he made me feel very secure in the information that he provided me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Extended warranty - repairs. Excellent service from Thomas.

I received excellent customer service and care from Thomas. It was a very positive customer experience. The use of a loaner car while the repairs were being completed on my car was also appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patient and helpful

Lon was super patient explaining every little button and menu to me. To me and showing me tips and tricks. Now I can really make use of all my cars features!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Phenomenal training experience

This was the most phenomenal training experience I ever had after buying a new car. Lon Williams was patient and very experienced with the cars functions. This is my third Infiniti and the first time this personal training venue was offered to me. I will now be an Ininiti owner forever! Thank you Lon and Camelback Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

helpful

Lon was super patient explaining every little button and menu to me and showing me tips and tricks. Now I can really make use of all of my cars features!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Helpful helper

My Mom and Dad had me meet with Lon because I'm the tech guy in the house lol. He didn't care that I couldn't even drive yet he treated me like I was the owner. Lon was a helpful helper, he taught me a lot of things I did not know about my car he's a great assistance!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thomaso is great!!!

Thomas Lynch is an awesome service team member. I will keep coming to the dealership for servicing because of him. He's accommodating, attentive and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Met all my needs

I recentlypurchased a car from Camelback Infiniti and by far it is the best dealership I've worked with . Tanya assisted me during the process and was vey knowledgeable and patient. She really tried to find a vehicle that meets all your needs and within your budget. I would recommend Camelback Infiniti and Tanya to anyone interested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very happy

Lon came to the house to teach me how to use my new Infiniti. This was a very helpful experience! I learned a lot how to use all the things and gadgets and the neat features of my new car. This was so helpful, if Lon hadn't come out I wouldn't have known that my car did so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No