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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Just wanted to share my experience

I found everyone very helpful and never felt pressured to buy. Overall this was a great experience and I couldn't have asked for more. I will definately return for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic

Any service my Infiniti needs it gets done at this location, they do an spectacular service. They have a really nice waiting area for the customer to relax while your car it's taking care of. The waiting room has a nice lounge that offers coffee, water, donuts, tv, Internet. I always have a pleasant time waiting for my car ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service

Thomas provides customer oriented service, very professional and friendly.. Explained all aspects of service. Informed me ahead of time when car would be ready. Car was clean and ready as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very friendly!

Service team was above and beyond friendly and helpful. Brent was extremely accommodating and the electronic details of my service actually arrived in my email at the same time the service manager did! I was able to electronically accept or deny extra services on my phone with no underlying pressure. Thanks Camelback Infinity!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very Happy

I was a little unsure about my purchase for a couple weeks and then the dealership sent out Lon to go over all the features with me. After his visit I felt like I had a better understanding of the vehicle and have been enjoying it more and more. I recommend this dealership highly and think the service is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pleased with the service.

Thomas was knowledgeable and helpful. We called for an appointment early in the morning. He got us in the same day. We were given a loner car and had our repaired and serviced car the following day. He helped to make it an easy experience,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love this dealership!

I recommend this dealership because they are there for you nd your vehicle. They're honest and respectful and will answer any questions you may have. They take everything seriously and are very wonderful people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very friendly and accomadating

Infiniti on Camelback is the only place I will go for service. Shelby Clark is very pleasant and accomadating. Very relaxing atmosphere. If the survey went to 10 I would've scored them a perfect 10. Don Ross

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Returning customer review

This is my 3rd lease with this dealership and I enjoy the service and relationship I have with the service department (Shelby Clark) as well as the support that I recieved from Lon who helped through the technology of my new car. Overall sales experience was smooth and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

The personal appointment with Lon to review my new car features was a great service and Lon is very helpful and knowledgeable. He took time to answer my questions and review the navigation and entertainment system in my new QX50. I really liked this service instead of a rushed review at the time of pick up. The dealership has been working hard to provide good customer service throughout the experience and I would recommend them if you are in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.