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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Worth the second trip to the dealership

Lon did an incredible job helping me understand all the functions of my car. Lon is extremely professional and incredibly knowledgeable. He told me to call him if I needed anything. You just don't see this type of service anymore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worth the second trip to the dealership

Lon did an incredible job helping me understand all the functions of my car. Lon is extremely professional and incredibly knowledgeable. He told me to call him if I needed anything. You just don't see this type of service anymore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Love this one even more

Lon is awesome - he took extra time to answer my questions about my new car, and show me a ton of features I didn't even know my Q50 could do! What amazing customer service...I am very happy with my purchase...I continue to have nothing but good experiences with Infiniti on Camelback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My experience at Infiniti was perfect. I'm not a car guy and even less of a car buying guy. Honestly, it's usually one of my least favorite life experiences. Infiniti on Camelback changed everything. Every person was helpful, knowledgable, and a pleasure to work with from Joel in sales to Polly and Michael in financing to Lon in aftercare. I would highly recommend them to anyone. Oh ya, I also love my Infiniti!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love this one even more

Lon is awesome - he took extra time to answer my questions about my new car, and show me a ton of features I didn't even know my Q50 could do! What amazing customer service...I am very happy with my purchase...I continue to have nothing but good experiences with Infiniti on Camelback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great

Very professional and quick. The loaner car was clean and had a full tank of gas. The customer service was outstanding. I will be back. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Shelby was excellent to work with, he provided details and timelines of service and was available for any questions. I would definitely recommend Shelby and will continue to use his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick, efficient, professional

I am always thrilled with the level of professionalism and efficiency. As a working mom, I have little time between dropping off the kids to school and getting to the office. Shelby knows my window of time is limited and always works to get me in and out in a timely manner. We communicate via voicemails typically but it all works out perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Thomas helped with a scheduled oil change. He is consistent with his service and always very thorough with explaining everything. He is prompt with his follow-up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service very nice waiting area even though my car was finished very fast would recommend this dealer to everyone I know for service and sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.