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INFINITI on Camelback

(1,011 reviews)
Visit INFINITI on Camelback
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 12 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (602) 457-6429 (602) 457-6429
Used (602) 457-6442 (602) 457-6442
Service (602) 680-5725 (602) 680-5725

Reviews

(1,011 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI on Camelback from DealerRater.

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Service visit

My service advisor was very helpful and it was a good experience. He provided me everything I needed and info for my future service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Really good customer service, helped me out on a problem I had on my car, used my warranty and was on my way! Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Manager Shelby Clark

Shelby has been an excellent ambassador for Infiniti on Camelback. His responds to any need I have ever had and is often proactive in helping make sure my vehicle is well maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Lon was extremely knowledgable. The experience was not hurried. Plenty of time to address all questions. We felt much more comfortable and satisfied with the vehicle following our additional tutorial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very professional dealership

This is the third car for my family from infiniti on camelback and it gets easier each time. They are clearly focused on retaining their customers by treating them with respect and keeping them happy. This was by far the easiest purchase we have ever made through any dealership. Lon Williams was patient during the test drive and choosing of the perfect fit for my husband's new vvehicle. Than after all the papers were signed he wasn't finished there. He than came to our home to make sure my husband knew how to operate every feature of his new car. Can't thank him enough. Will not purchase from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Lon was extremely knowledgable. The experience was not hurried. Plenty of time to address all questions. We felt much more comfortable and satisfied with the vehicle following our additional tutorial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

By far the best car buying experience

This was by far the best car buying experience I've had before. It was easy, painless and they are very accommodating. We were in and out of the dealership in a reasonable amount of time. My pricing and trade in expectations were met with very little discussion. After our purchase, Lon came to our house and spent a couple of hours walking me through all the details and functions of our new QX60. What a great experience when you spend a lot of money on a car and then know how to get the most from it! The service department has also been great to work with. In my first service appointment, they were very accommodating and pleasant. The entire staff seems very interested in making sure you are a happy customer. Would definitely buy my next vehicle from them. I've already told many friends about the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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FANTASTIC!!!

My experience with Lon was fantastic. He took the time to explain all the features of the car and was very patient with all my questions. My husband and I enjoyed the training and we appreciate Lon's willingness to assist us anytime needed. Lon is very friendly and approachable and knows his stuff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

This was by far the best car buying experience I've had before. It was easy, painless and they are very accommodating. We were in and out of the dealership in a reasonable amount of time. My pricing and trade in expectations were met with very little discussion. After our purchase, Lon came to our house and spent a couple of hours walking me through all the details and functions of our new QX60. What a great experience when you spend a lot of money on a car and then know how to get the most from it! The service department has also been great to work with. In my first service appointment, they were very accommodating and pleasant. The entire staff seems very interested in making sure you are a happy customer. Would definitely buy my next vehicle from them. I've already told many friends about the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding dealer

Thanks for the best experience with purchasing a new car. Thanks to Lon Williams and his patience and time my husband is now the proud owner of a beautiful new car with all the fancy gadgets to go along with it. He has never been more satisfied with the purchase of a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.