Reviews
Service visit
My service advisor was very helpful and it was a good experience. He provided me everything I needed and info for my future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Really good customer service, helped me out on a problem I had on my car, used my warranty and was on my way! Would definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Manager Shelby Clark
Shelby has been an excellent ambassador for Infiniti on Camelback. His responds to any need I have ever had and is often proactive in helping make sure my vehicle is well maintained.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Lon was extremely knowledgable. The experience was not hurried. Plenty of time to address all questions. We felt much more comfortable and satisfied with the vehicle following our additional tutorial.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very professional dealership
This is the third car for my family from infiniti on camelback and it gets easier each time. They are clearly focused on retaining their customers by treating them with respect and keeping them happy. This was by far the easiest purchase we have ever made through any dealership. Lon Williams was patient during the test drive and choosing of the perfect fit for my husband's new vvehicle. Than after all the papers were signed he wasn't finished there. He than came to our home to make sure my husband knew how to operate every feature of his new car. Can't thank him enough. Will not purchase from anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Lon was extremely knowledgable. The experience was not hurried. Plenty of time to address all questions. We felt much more comfortable and satisfied with the vehicle following our additional tutorial.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
By far the best car buying experience
This was by far the best car buying experience I've had before. It was easy, painless and they are very accommodating. We were in and out of the dealership in a reasonable amount of time. My pricing and trade in expectations were met with very little discussion. After our purchase, Lon came to our house and spent a couple of hours walking me through all the details and functions of our new QX60. What a great experience when you spend a lot of money on a car and then know how to get the most from it! The service department has also been great to work with. In my first service appointment, they were very accommodating and pleasant. The entire staff seems very interested in making sure you are a happy customer. Would definitely buy my next vehicle from them. I've already told many friends about the great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
FANTASTIC!!!
My experience with Lon was fantastic. He took the time to explain all the features of the car and was very patient with all my questions. My husband and I enjoyed the training and we appreciate Lon's willingness to assist us anytime needed. Lon is very friendly and approachable and knows his stuff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience
This was by far the best car buying experience I've had before. It was easy, painless and they are very accommodating. We were in and out of the dealership in a reasonable amount of time. My pricing and trade in expectations were met with very little discussion. After our purchase, Lon came to our house and spent a couple of hours walking me through all the details and functions of our new QX60. What a great experience when you spend a lot of money on a car and then know how to get the most from it! The service department has also been great to work with. In my first service appointment, they were very accommodating and pleasant. The entire staff seems very interested in making sure you are a happy customer. Would definitely buy my next vehicle from them. I've already told many friends about the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding dealer
Thanks for the best experience with purchasing a new car. Thanks to Lon Williams and his patience and time my husband is now the proud owner of a beautiful new car with all the fancy gadgets to go along with it. He has never been more satisfied with the purchase of a new vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car