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Romain Cross Pointe

(292 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed
New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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If I have to walk at least I wont have to deal wit

I went in looking for an SUV. Because u didnt like the one(or payments of) he stated that "its better then walking). Was not happy. Went down the street got what I wanted and price. Will. NOT be back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We do our best at Romain to fit our customers into the car that is right for them and is within their budget. In this particular case, the customer was seeking a vehicle for $1500. We did not have a vehicle on our lot that fell within their budget. We looked at additional payment options, including our "Rent to Own" program. Unfortunately, this customer did not qualify.

Best possible experience

Malcolm made our search for my daughters car easy. He made what is usually a very frustrating experience easy and fun. We considered all our options and bought a certified car that will last her a good long while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME!!!

We shopped for a new car and Don Kipp was our salesman. He was AWESOME! He went over and above helping us and was not pushy at all. He helped us find the right vehicle and answered all of our questions. He was very nice, we would recommend him to our friends! Thank you Don and Romain!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Mark and Sheila - thank you for leaving a review about your experience with Don Kipp and Romain. We appreicate the 5-star review!

AWESOME!

We were shopping for a new car and Don Kipp at Romain was the best salesman we have ever had anywhere we have shopped. Don went over and above to help us in our car shopping needs and was very nice and easy to work with. He followed up with us and answered all of our questions. We will definitely be back whenever we need another car! Thank you Don and Romain!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mister

Have purchased automobiles and service from Romain Buick for over 30 years. Excellent and friendly assistance from Sales and Leasing Consultant Don Kipp, Service Service Advisor Jeffrey File, and the various technicians that I have had the privilege of working with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Craig - WOW! Thank you for trusting Romain for over 30 years now. We are grateful for your business and your wonderful review.

Romain was the Best Buying exsperince we have ever had

We bought our 2018 Buick Enclave at Romain from Don Kipp, he expanded every to us that the Enclave had, and he told us about the free car wash every Saturday and how it comes with a Lifetime powertrain warranty. Thank you Romain and Don Kipp Dewight

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service

Great customer service. Very knowledgeable about their products. Tyler helped us get into a car we loved and for a reasonable price. Thank you to the staff at Romain Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Kristie

Our daughter bought a car from Romaine. They treated her like royalty. When we were ready for a different vehicle, we knew we wanted a preowned vehicle. We contacted Romaine and Von Rogers. We, as well, we're treated like royalty. We were given a tour of the service center, we're able to test drive several interests, and after making our choice, we're given instructions on all the options on the vehicle. Von Rogers went above and beyond our expectations and his required duty . We highly recommend Romaine and Von .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rick and Kristie - thank you for coming to Romain for your vehicle. We, along with Von, thank you for your business and sharing your experience on Cars.com.

Romain Cross Pointe Auto Park

What a great buying experience at Romain with Don Kipp, he helped us through the hole buying experience, with our New 2018 Buick Enclave, and we get a fee car wash every Saturday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for purchasing your 2018 Buick Enclave from Romain, and leaving this great review of your experience with Don Kipp!

Amazing experience

Romain Subaru in Evansville,IN is a fantastic delearship with friendly and knowledgeable staff. They made my car buying adventure amazing. First time I have bought a brand new car and I wouldn’t go anywhere else now! Have already recommended them to all my friends and family. Thank you Subaru and Tyler Emmett for all your help and making this process smooth!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.