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Romain Cross Pointe

(292 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed
New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great buying experience

Tyler was great! He knew we were in a hurry and was great at helping us. He got us a good deal. Would definitely use Tyler again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Excellent Service from Romain Buick, and especially From Don Kipp. Friendly, attentive service. Knowledgeable of product. I would absolutely go back again. Very satisfied with experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Leasing a 2018 Suburu

Was undecided about the color of a new Suburu, decided that, and Von Rogers took it from there, Found the car and quickly got it to the Dealership for delivery. Von, and Tyler Emmett thoroughly facilitated completion of the paperwork and vehicle orientation. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience!

Buying process went smoothly and we are very confident in our certified pre-owned vehicle - the lifetime powertrain warrantee is great and the free car washes are a great perk!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for buying your certified pre-owned vehicle from Romain Cross Pointe. We appreciate your 5-star review of your experience. Look forward to seeing you back for our free Saturday car washes!

Romain Buick GMC "Car Buying Assistance"

Test drove several Subarus and GMCs on Saturday, April 21 and went back on Monday and test drove some more at Romain while working with Don Kipp. He was very helpful and most of all patient while we checked out a Forester, several Outbacks, and some Terrains. He assisted us so well that he finally was the one that turned the lights off. We bought the Terrain Denali and am very satisfied with not only the features but also the ride and my husband is very satisfied with the 30mpg on the first two fillups. Thanks Don Kipp!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience of Don going the extra mile to make sure you got the vehicle that was right for you. We appreciate your business and we're grateful for the great review!

Romain Cross Point

Fantastic place, great customer service! This was our first experience with Romain Cross Point Auto Park. Our Sales Consultant Von Rogers was top notch! Von went above and beyond to make sure we purchased the vehicle we were most comfortable with. He was very knowledgeable about the vehicles and gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on a vehicle (Subaru Forester) the process was absolutely painless. So quick and professional. We would recommend Romain Cross Point (Von Rogers) to anyone who is looking for a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for recommending Von and Romain Cross Pointe! We're glad you found the vehicle that you are comfortable with and we are grateful for your business.

Auto purchase experience

Just wanted to express my experience with Romain Cross Pointe Auto Park My long standing dealer is Don Kipp. We were given a call to set up appointment to come in and have a talk about trading in my current lease Buick Encore 2015. Upon arriving we were greeted at the door and offered something to drink and escorted to Don Kipp's office. He introduced us to his trainee he was shadowing and we got started finding out what Roamin has to offer and what I was wanting. Don went to work checking inventory to locate what I was looking for and with the discount specials and a little work we found the vehicle. After having Encore shipped in by the first Monday received call to come in and papers would be ready to sign. Don Kipp is a very good salesman and he puts you at ease, will go back again and recommend Romain Crosse Point Auto Park and Don Kipp to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience at Romain GMC eith Don Kipp

Don Kipp at Romain GMC was very helpful and knowledgeable when I bought my new vehicle. I would highly recommend them. Romain also has a very comfortable area to wait while vehicles are being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Acadia Denali

Christian did an excellent job selling us our SUV. He was not pushy and was nice and informative. Explained all the features and helped me use them. Thank you Christian.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judy - thank you for your 5-star review and purchasing a car thru Christian. We appreciate your business!

Excellent experience

I had a great experience purchasing a 2018 GMC Yukon XL Denali. My sales person, Christian, did a great job during the entire negotiating process and has been involved every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience purchasing your new Yukon from Christian at Romain. And thank you for your business!