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Romain Cross Pointe

(292 reviews)
Visit Romain Cross Pointe
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–7:00pm
Tuesday 8:30am–7:00pm 8:00am–7:00pm
Wednesday 8:30am–7:00pm 8:00am–7:00pm
Thursday 8:30am–7:00pm 8:00am–7:00pm
Friday 8:30am–7:00pm 8:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–7:00pm
Sunday Closed Closed
New (812) 618-4329 (812) 618-4329
Used (812) 618-3206 (812) 618-3206
Service (812) 618-4734 (812) 618-4734

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Romain Cross Pointe from DealerRater.

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I have purchased GMC Denali's from Don Kipp at Romain.

On my second Denali. Love the truck and the service department has been great, Don Kipp does a great job in completing the sale and is very easy to work with in finding the buyer the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car!!

Bought a GMC Acadia from Jason Woosley, good deal, great car, next time I'm looking for a car I will contact Jason first, service dept. will be next to have a chance to make this dealership even better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Larry - thank you for purchasing your GMC Acadia from Jason at Romain. We appreciate your business and your 5-star review!

Buick

Don Kipp helped us find the Buick that we needed at Romain, it was a Great shopping Experience, ask for Don Kipp at Romain Cross Pointe Auto Park

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donna - thanks for sharing your review and telling others about your experience buying your Buick from Don!

Great customer service

Don Kipp has been the best salesman! His customer service is outstanding!! Thanks for helping Us with our GMC! We will be back soon! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve - thanks for sharing your 5-star review of Don Kipp at Romain. We look forward to seeing you again soon!

puchased 2017 gmc

I recently purchased a2017 GMC from ROMAIN BUICK GMC. DON KIPP was very helpful with showing me the equipment and how it could be used. I would recommend ROMAIN BUICK GMC as a dealer to go to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Five Star Plus Rating

Romaine Cross Pointe and Don Kipp, outstanding salesman, deserve a Five Star Plus rating for their fantastic customer service. We have purchased our last two vehicles from Romaine Cross Pointe and will definitely contact Don Kipp for our next Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy, no pressure buying experience

Ira Levy at Romain Cross Pointe made purchasing our SUV a very pleasant experience. We were never pressured or felt hustled in any way. He was very up front and made the whole process easy. He even came in on his day off to personally hand us our keys! We would definitely buy from Romain Cross Pointe again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marcy - thank you for sharing your experience. So great to hear that you felt comfortable and received the time that you needed to make a decision on the right vehicle for you. Thank you for choosing Romain!

Romain’s people makes it easy to do business with.

I have bought several GMC pick ups and one Cadillac Escalade over the years from Romain Cross Pointe sales person Don Kipp and would recommend Don to make your buying experience a nice one. Dealing with Cole Render in Romain’s service department has been equally as good. ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding, I felt totally taken care of from the beginnin

I truly felt that this dealership and sells men was outstanding. They take care of everything with out question. I was always treat with high quality service. I feel at home and will continue buying cars there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lease agreement experience

Don Kipp and his manager Mark Callison made my lease agreement a satisfied and pleasant experience. They worked hard to make a deal. They go beyond the sales to satisfy a customer. Thank you, Greg Eastham

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.