Skip to main content

Carsandpickups.com of Dallas

(94 reviews)
Visit Carsandpickups.com of Dallas
Sales hours: 9:00am to 5:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(972) 535-8181 (972) 535-8181

Reviews

(94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carsandpickups.com of Dallas from DealerRater.

Want to share your experience with this dealership?

Write a review

We bought a truck that has been nothing but trouble for

We bought a truck that has been nothing but trouble for us. Bought extra warranty from you too and they don’t want to pay anything. I feel I have been taken by this dealership. Truck currently not running, in shop and warranty denied. This is about third time I shop in one year. BEWARE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

So not shop here the worst buying experience ever.

So not shop here the worst buying experience ever. Bought a pickup in March still so not have registration or plates. Run far and away. Have called left messages and nobody calls back, have sent emails no reply. Run and run fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Mitch was our rep.

Mitch was our rep. and he was absolutely fantastic and on the ball. I never felt pressured and he was a real pleasure to work with. The easiest experience I have ever had buying g a vehicle. I found the truck online and everyone we talked to at the dealership made us feel welcome. A great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

We drove 6+ hours to buy a truck.

We drove 6+ hours to buy a truck. Tried to drive it home and it broke down on us. Sales rep Aaron acted like we were an inconvenience to him and have yet to talk to a manager or the owner after leaving several messages.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

This place is the best!

This place is the best! I’d definitely recommend. Chandler and the team did a great job making the process simple, quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Rude and unprofessional

Didn’t even make it into the dealership. The guy on the phone was a compete smart a**. I’ve reached out a couple of times on trucks because I buy trucks for work all the time. This is the last time. I’m convinced the reviews on here are legit. Not a very good strategy to sell cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No

Very poor service, this guy that works there by the name

Very poor service, this guy that works there by the name of Chandler has no professionalism. This guy will never get back to you. Had to be after him as if I was the sales person. They do not deserve your business go elsewhere do not waste your time, on this dealership. I went to a diffrent dealership that did wanted my $80 grand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Leo was such a great salesperson.

Leo was such a great salesperson. He did not pressure me at all. Made is uper simple and easy. No hidden fees, like most dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy to buy from

Best explain buying a vehicle ever. No bs. I found the truck I wanted and Sterling hooked me up. Came in signed the paper work and drove away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I had wonderful experience at this dealership

Great customer service defenetly recomend people to shop with cars pickups Addison 👍. They ware on point with any questions I had no matter the time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No