Carsandpickups.com of Dallas

This is your typical run of the mill xxxx used car lot. They Offered me a really good trade number on my truck (Chase). They gave me the run around for 2 weeks until they passed me off to another sales guy (RICK). Rick ran the numbers on my trade (ie looked up what I owed ad then offered me 500 less then payoff for the trade. At this point even though they had committed breach of contract I accepted the new terms. Then Rick started pressuring me to give them a deposit on the car. I told him I would not do that until I saw the purchase order and agreement which he never sent. Which I eventually only gave him a card number because he said he would not run it unless the guy that was interested in it, came back into the dealer. Late that evening Rick ran my card for the $500 deposit. The next morning because of personal reasons (job offer) I was told I need to have a truck. I reached out to Rick to tell him I could do the trade for said reasons and he said ok well good luck to ya. I asked him about my deposit and he said it was non-refundable. This was the first time he had ever mentioned it was non refundable. All of my calls are recorded. I will be handing off to a lawyer and also am consider pursuing the original breach of contract. DO NOT DO BUSINESS WITH THIS xxxx. IF YOU DO, DO NOT GIVE THEM A DEPOSIT. THIS ALL HAPPEND IN A 12 HOUR SPAN WHICH WAS OVERNIGHT AND THEY NEVER REMOVED IT FROM THE WEBSITE.

Recently was in the market for a truck, we went to numerous dealerships and couldn't decide on anything. We saw a RAM 3500 on a website and drove 3hours to go see it. Rick Mockbee's professional customer service and knowledge made it super easy in finding what was best for my family. He was very helpful which made the process quick and easy.

Michael was superior ! No haggle, no pressure experience. He was straight forward with a kind heart. Found a truck and sold a car in a little tricky situation. Time was of the essence and he came through across the board in a very proffesional and curtious manner. Everyone friendly, Clean vehicles, Showroom nice. Go see these fine folks here in Texas They stand by their WORD !

I sold my truck way quicker than I anticipated and didn't have another truck in my sites at the time. I looked online and saw this super clean Ford F-250 and had to run on down to take a look!! (Literally....I didn't have a freakin car!! LOL). The dealership was super clean with a really nice showroom floor. Seth was my sales rep and asked if he could help me out at all. I explained the truck I was interested in and he got right on it. Had it brought up front, let me take it for a test drive...and the rest is history!! No pressure sales is how I like to do business as well. Seth was super helpful along the entire process and once everything was all lined up, I was in and out of there within 30 min!! Thanks for the great service and the nice ride!!!

I had been looking for the perfect quarter-ton truck for some time and due to the pandemic it's been hard finding them in my area. A friend suggested taking a look at carsandpickups.com and instantly I found trucks that I might be interested in. After comparing several of them, I kept coming back to the first one that caught my eye. It was a 2019 White Frost GMC Sierra Denali. Christian is the dealer that serviced me and he was very patient with me and the process since I was very cautious about purchasing my first vehicle via on-line services. I must say that once I received the truck I was very relieved and pleased! I would most definitely recommend this Dealership for service and I'd direct anyone I recommend to Christian for service. Thanks!

Flew in from out of state, bought a $60,000 truck. First 100 miles the tonneau cover ripped off and almost killed the family in the minivan behind us. Michael wanted nothing to do with us and didn’t want to help us at all with the cost due to their clearly terrible install. Greedy, selfish car lot.

Seth was awesome to work with. He had alot of patience and everything went smooth. Lots of good folks here. I will check this place out next time I am looking for a vehicle.

Seth was very attentive to my needs, showed me only the trucks I would be interested in owning, didn’t hard sell me on any vehicle and responded well during and after the deal.

We flew from Oregon we worked with Michael and it was a great experience!! Would totally do business with Carsandpickups.com again!! He was very honest and upfront with everything about the truck we bought! Thank you for a great transaction!!

Mike and Matt made the purchase and the 3 hour drive worth it with their exceptional customer service. My husband searched all over for months for this vehicle!! You guys rock!!!