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Super quick oil change no appointment Necessary
Clean quite no pressure.LHM welcomed me in and got my trucks oil changed right away and the price I could find even cheeper than doing it my self with no mess
Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Troy Bullard, General Manager
2017 Ram 3500 HD
Always able to work me into their busy schedule with prompt results. ZACK BURROWS is very knowledgeable about product knowledge, excellent understanding of my problems and delegating to the correct technician.
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager
Emissions and Inspection
Frank was the technician that did the Emissions and Inspection on my truck. He was very knowledgable and friendly. I recommend this dealership. They were great and I will definitely return.
Thank you for taking the time to review our dealership, Reba. We are happy to have earned your recommendation. Come visit us again soon! - Troy Bullard, General Manager
Overpriced repairs, poor service.
The work that I got done was satisfactory but not amazing. I was charged $250 in labor for something that should not have taken long. Taylor in the service department did not do as instructed, and I ended up waiting 2 days thinking my car was being worked on after telling him what to work on. It wasnt. I also requested he work with another buisness to determine if my battery was covered by warranty and he didnt bother to follow through with that and instructed I take care of the issue myself. The diagnostics performed on my vehicle to see what was wrong were done poorly as only 2 of 3 issues were found. Altogether I did not enjoy my experience at the dealership. I will not go get service there, or buy my next jeep there as well.
Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Troy Bullard, General Manager
Frank, at the Riverdale facility treated me like I was his brother and took EXTRA care in making sure my truck was safe and sound! I will NEVER take my Ram anywhere else! Thanks Larry H. Miller
Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Troy Bullard, General Manager
I had a recall for the transmission bundle on my dart. They were so sweet and professional about getting this fixed. I’ve been going to them since I’ve purchased my car there in 2018.
Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Troy Bullard, General Manager
Problem shooting/ updated software exhaust system
Thank you so much for your prompt service. I love this service department, customer service is fantastic. Unfortunately I did not purchase my Jeep at your dealership however, I was treated as if I had. I will continue to utilize your service department. Thank you again!
It's great to hear from you, Lisa! We appreciate your excellent review and hope to work with you again soon. - Troy Bullard, General Manager
I have bought mmt last 4 cars from here, I would go nowhere else. Their customer service is above approach. They worked with you to ensure that our needs were taken care of. They ate truly one of a kind!
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Troy Bullard, General Manager
Five star experience
Worked w/Frank. We were treated very well, which was highly appreciated . The tech who was working on vehicle was done in a timely manner, efficient and appropriate
Thank you for taking the time to review us, Blaine! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see Frank and the team in the future! - Troy Bullard, General Manager
Still don't know what's wrong.
Still do not know what is causing the windshield to fog up. Paid $134.00 for a diagnoses and did not get one. A waste of my money and time.
Hello there Kathy, thank you for taking the time to leave a review. I was able to check your history and found that we did do a diagnostic. We found that your heater core was plugged which is causing the problem. The record shows that you declined the service. Please give me a call and see if we can get this sorted out together. - Troy Bullard, General Manager