Larry H. Miller Chrysler Dodge Jeep RAM of Riverdale

4.5
(717 reviews)

Reviews

4.5
(717 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.0

Caravan

So, far so good. They did a good job! My van has not had any problems so far since they worked on my van. I have been going there every time I have needed a oil change.

Dealer response

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

5.0

Owner

Had my emissions done and it was fast and painless. Friendly help and took care of my taxes and registration why I was there. Facility clean and comfortable.

Dealer response

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Troy Bullard, General Manager

5.0

Friendly Servt

Took my wife's Jeep in for the emissions test and LHM Riverdale was friendly and happy to get the job done. I'll continue to use them.

Dealer response

Hello, Jess! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Troy Bullard, General Manager

5.0

Express lube

Scheduled and appointment for an oil change. Staff were all friendly as usual and nice waiting area. I was told it would be about an hour and when I walked in the waiting area it was pretty full so I set my mind to being there my ch longer however within an hour my name was called and I was back on the road. Great work!

Dealer response

Thank you for taking the time to review our dealership, Ron! Be sure to let us know if there is anything that you need moving forward. - Troy Bullard, General Manager

2.7

Experience

I had a pre approved loan with the credit union LHM uses. But still, they ‘needed all of my information again. It took an hour and a half to finally leave the dealership, when the last vehicle I bought took 20 minutes total from start to finish. I drove 360 /- miles to complete this transaction, when technically all I needed to do was sign papers and leave. The following day I received three or so emails saying I didn’t give them my financial records.... the credit union already had the information, and: all the credit union needed was the amount to send to LHM. I’m not sure I would use them again.

Dealer response

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent dealership experience we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Troy Bullard, General Manager

4.0

General Manager

Landon,was great to deal with. The only issues was that it took 2 full weeks to get the part in. We needed the car to head to St. George for the week. We were notified it was done when we were half way to St. George. Hopefully it is fixed.

Dealer response

Thank you for your positive review, Brent! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

3.7

Didn’t get it right the first time

Went in for an oil change and they didn’t reinstall my air filter box correctly which in turn caused my check engine light to come on but they promptly fixed the issue when I returned my vehicle.

Dealer response

Thank you for that review, Nick! It’s good to see that your overall experience with us was a positive one. If you have any additional questions or concerns about your visit, don’t hesitate to let us know! - Troy Bullard, General Manager

5.0

Oil change and tire rotation

Perfect services they had my car done really quick and gave me a call with any questions and completion. I would highly recommend to anyone.

Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager

4.3

Time consuming but Satisfied!

Brought my car in for repairs, my warranty covered all of it. Landon was great to work with and helped me out a lot. The shuttle service took some time, but understandable. I got my car back and discovered grease all over the carpet and door panel. Had to bring it back in while juggling with the holidays, but as a courtesy for the left behind grease, I got a free detail. Detail wasn't amazing, but the grease came out and that is all I cared about. Again, Landon was super great and awesome to work with. I'm glad he is my go-to person when I have issues with my car.

Dealer response

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

5.0

Great Service!!!

Super fast and great service! Brought our van in for multiple repairs and it was finished way quicker than I expected. Everyone was very nice and great to work with!

Dealer response

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Troy Bullard, General Manager