Reviews
Write a reviewJeep Cherokee
They did a great job with my vehicle. And I was given accurate information regarding how long the service would take, so there were no surprises with timing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ryan! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Troy Bullard, General Manager
Jeep Cherokee
Very good customer service definitely would recommend to a friend or relative got back to me in a timely mannerI would definitely return thank you
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership, Janie! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager
In and out service!
I called Frank Slaugh at the Riverdale Service Center to let him know we’d like to have the oil changed, emissions, and registration taken care of on our mini van, and he said it wouldn’t be a problem. He was waiting for us when we arrived and got the service performed ASAP! Back on the road in less than 90 minutes! Frank has been awesome to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Troy Bullard, General Manager
Oil change
I purchased a $90.00 ( three time) oil change. I noticed on the invoice that all three oil changes must be completed within a year. That should be explained to customers prior to purchase. I don’t drive enough in a year to use up the three oil changes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Geary, Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, about the miscommunication regarding our oil change policy. If you would like to further discuss your concerns, feel free to reach out to me at your convenience. Troy Bullard, General Manager
oil change
I always take my dodge ram to lhm riverdale for oil changes. great service. they are always nice and they work with you to schedule service appointments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Troy Bullard, General Manager
Lhm ram
Purchased a Ram truck, I’ve purchased several vehicles and this was the most professional and best experience ever! Troy and his staff make you feel welcome and are very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear from you, Dennis! We appreciate your excellent review and hope to work with you again soon. - Troy Bullard, General Manager
Chrysler 300S
The warranty covered our lost Fob, within 3 days they had my new one and took them approximately thirty minutes to program. Zach Burrows excellent individual to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Troy Bullard, General Manager
Always on top of things with a smile.
LHM staff is amazing! Since moving to the area from a much larger market, I am amazed that LHM surpasses any of the larger market dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager
Key Fob Programming
They where quick and efficient! I went there to get my key programmed and they where able to program the new one and even gave me a battery for my old key fob for free!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Troy Bullard, General Manager
Frank Slaugh
Frank Slaugh is a great member of the staff. He is always happy to assist me whenever I am there. He always goes above and beyond for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out, Stephen! We hope you’ll come back soon if there’s anything else that we can do for you. - Troy Bullard, General Manager