Larry H. Miller Chrysler Dodge Jeep RAM of Riverdale

4.5
(717 reviews)

Reviews

4.5
(717 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Not applicable

Jeep engine light came on, brought it in to get diagnosed. Frank ordered the part, scheduled an appt and got a rental car. Got a call from Frank before the end of my workday that it was done. Frank made sure it was covered by warranty and extended warranty. Couldn't have asked for better service. Thanks to the mechanic and Frank.

Dealer response

Thank you for taking the time to review us, Krista! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Troy Bullard, General Manager

5.0

Service for my Rubicon

After buying a new Jeep from a private seller I took my Rubicon in for service and an overall checkup. I couldn’t be happier. They were able to quickly diagnose and repair a few things and get me back out in the road. Very impressed with Frank and the other staff.

Dealer response

Thank you for taking the time to review our dealership, Rory. We are happy to have earned your recommendation. Come visit us again soon! - Troy Bullard, General Manager

1.0

2017 Jeep renegade

Your service department sucks had my 2017 Jeep renegade in for service they front brakes and rotors are wore out only has 11,600 miles on it still under said they couldn’t get the parts till December now it’s changed to February I will never buy anything from Larry h Miller again no more jeeps doges or Chrysler’s products again I have a car that can’t be driven sitting in my garage think it time to go see a attorney and sue them

Dealer response

Hello there, Jerry. I have looked into your complaint and left you a message to call me. It is true that the rotors are on backorder. We do not have control over this situation but we would like to help if we can. I hope to hear from you soon. - Troy Bullard, General Manager

4.0

Quick Fix

I was out of town and needed a repair done quick. The service team got me right in and resolved my issues quick and at a good price. I would definitely come back to this dealership.

Dealer response

Thank you for that review, Joseph! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Troy Bullard, General Manager

4.0

Customer service was excellent Landon kept us inf.

Customer service was excellent. We were kept informed. We would bring our vehicle back for service again. Landon was great as well. The location is close to us as well.

Dealer response

Thank you for your positive review, John! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

5.0

Excellent experience

Great, thoughtful, and detailed service at an unbeatable price. They did all that they promised and more. Thank you LHM Riverdale and Zack B. !

Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager

5.0

Service of Ram 2500

The service was great I would recommend it to anyone that need work done on there vehicles it is clean and the people are very nice.

Dealer response

Thank you for reaching out, Wade! We hope you’ll come back soon if there’s anything else that we can do for you. - Troy Bullard, General Manager

5.0

Dodge Caravan

EXCELLENT Service and bilingual personnel!! Shortest time now and very accessible!! Good job. See you soon and recommended to my friends. I'm an person with a few words and on my first word I said everything.

Dealer response

Hello, Maria! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Troy Bullard, General Manager

5.0

Went above

I got my oil changed and tires rotated for my routine service. I recently got a new phone and was having a hard time paring it with my hands free system. One of the service guys went out to my car and helped me. Even though we weren’t successful (phone issue) I appreciated the time he took to try.

Dealer response

Thank you for choosing our dealership, JJ! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager

5.0

Owner

Great experience, Landon kept in good communication with changes and time lines. Because they had to order some additional parts, I received a loaner .

Dealer response

Thank you for reaching out, Mike! We hope you’ll come back soon if there’s anything else that we can do for you. - Troy Bullard, General Manager