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Larry H. Miller Chrysler Dodge Jeep RAM of Riverdale

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (718 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (866) 285-5646 (866) 285-5646
Used (888) 463-0729 (888) 463-0729
Service (888) 466-3004 (888) 466-3004

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Dodge Jeep RAM of Riverdale from DealerRater.

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Fast Service

Great service but this is the second time I have dropped my car off and they said they would call when finished. No call. So disappointed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your positive review, Trish! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

Not applicable

Jeep engine light came on, brought it in to get diagnosed. Frank ordered the part, scheduled an appt and got a rental car. Got a call from Frank before the end of my workday that it was done. Frank made sure it was covered by warranty and extended warranty. Couldn't have asked for better service. Thanks to the mechanic and Frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to review us, Krista! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Troy Bullard, General Manager

Service for my Rubicon

After buying a new Jeep from a private seller I took my Rubicon in for service and an overall checkup. I couldn’t be happier. They were able to quickly diagnose and repair a few things and get me back out in the road. Very impressed with Frank and the other staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to review our dealership, Rory. We are happy to have earned your recommendation. Come visit us again soon! - Troy Bullard, General Manager

2017 Jeep renegade

Your service department sucks had my 2017 Jeep renegade in for service they front brakes and rotors are wore out only has 11,600 miles on it still under said they couldn’t get the parts till December now it’s changed to February I will never buy anything from Larry h Miller again no more jeeps doges or Chrysler’s products again I have a car that can’t be driven sitting in my garage think it time to go see a attorney and sue them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, Jerry. I have looked into your complaint and left you a message to call me. It is true that the rotors are on backorder. We do not have control over this situation but we would like to help if we can. I hope to hear from you soon. - Troy Bullard, General Manager

Quick Fix

I was out of town and needed a repair done quick. The service team got me right in and resolved my issues quick and at a good price. I would definitely come back to this dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for that review, Joseph! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Troy Bullard, General Manager

Customer service was excellent Landon kept us inf.

Customer service was excellent. We were kept informed. We would bring our vehicle back for service again. Landon was great as well. The location is close to us as well.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, John! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Troy Bullard, General Manager

Excellent experience

Great, thoughtful, and detailed service at an unbeatable price. They did all that they promised and more. Thank you LHM Riverdale and Zack B. !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager

Service of Ram 2500

The service was great I would recommend it to anyone that need work done on there vehicles it is clean and the people are very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out, Wade! We hope you’ll come back soon if there’s anything else that we can do for you. - Troy Bullard, General Manager

Dodge Caravan

EXCELLENT Service and bilingual personnel!! Shortest time now and very accessible!! Good job. See you soon and recommended to my friends. I'm an person with a few words and on my first word I said everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Maria! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Troy Bullard, General Manager

Went above

I got my oil changed and tires rotated for my routine service. I recently got a new phone and was having a hard time paring it with my hands free system. One of the service guys went out to my car and helped me. Even though we weren’t successful (phone issue) I appreciated the time he took to try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing our dealership, JJ! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Troy Bullard, General Manager