Reviews
Write a reviewCustomer service better than awesome!
I took my 2016 Hyundai Santa Fe in for a rear camera issue. I want to say with 97,000 miles this is the first and only issue I have had! I bought the bumper to bumper warranty (which you often hear is a rip off), but new camera only cost me my $100 deductible. Those two reasons though are not why I was so pleased with South Towne Hyundai. I scheduled my drop off, which was quite a ways out, but the car was driveable, so I was not concerned. I showed up as they opened (even though my appointment was not until 10am) and they were very accommodating. Carmen hand held the entire process for me. She let me know, step by step, what was wrong, when a new part would arrive and when the car would be ready. She worked directly with the warranty company and I had nothing I needed to do with them. She was very personable, welcoming and professional. I could not have had a better experience! Thank you South Towne for your great service and speedy repair! Ill be back!
Great communication on what needed to be done from my...
Great communication on what needed to be done from my service advisor Nikki. Everything was done quickly and by the promised time. Great service every time
Pleasant Experience in Service Department
Everyone was very pleasant. Good communications and good repair.
My service advisor, Nikki Spurling is truly one of the...
My service advisor, Nikki Spurling is truly one of the best! Every time I take my car in for service, she displays outstanding customer care!
Car Service
On arrival car taken back promptly. Wait time was as expected and service rep Nikki reviewed info thoroughly. Couldn't ask for a better visit.
Great customer service from beginning to end of service...
Great customer service from beginning to end of service appointment. Work was done quickly and efficiently. First time we used free oil change and tire rotation and were very satisfied.
Nikki was truly helpful and very pleasant! She was prompt...
Nikki was truly helpful and very pleasant! She was prompt and answered all of my questions. She was willing to schedule for my daughter as well.
I’ve been having my cars serviced at Southtown for about...
I’ve been having my cars serviced at Southtown for about 15 years, and their folks are the best, especially Carmen K. my Service Advisor.
Scott Williams made this buying experience a real...
Scott Williams made this buying experience a real pleasure. No pressure at all and lots of good information. A top notch, 5 star person to buy a car from.