Reviews
Excellent staff, kept me informed about the progress,...
Excellent staff, kept me informed about the progress, super nice and Accommodating and fair. I highly recommend Southtown Hyundai for your automotive needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance Appt
Easy in and out with appointment. Greeted by staff with a smile first thing in the morning, which can sometimes be tough. But what a great way to be met. This was for regular service check up, oil change. The lobby in the show room is comfortable and they offer wifi access while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MR. E. Odoms
it`s my first time using your customer service department so for every thing has been very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service adviser very friendly and knowledgeable very...
service adviser very friendly and knowledgeable very clear in the process of service and price. i would like to recommend to have a bigger waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service visit at Southtowne Hyundai
Great service overall. Difficult so schedule service on website this time but no problems when I phoned the service department and got an appointment the next day. Waiting area is fine. Not luxurious but perfectly adequate. Have used this dealership and service department for the past 15 years and have always been satisfied with the level of service received. Would recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
visit service dept
I called and made an appointment to have my recalls serviced on my car. Kerri was very nice and helpful. Even found my appt under my maiden name when I gave the wrong last name. Everyone here is very nice and helpful. My car was done very quickly and they even looked at something extra I asked about when dropping my car off.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick service only had to wait about an hour. Terri was...
Quick service only had to wait about an hour. Terri was friendly and knowledgeable about my car. Other employees are always helpful and check on customer in waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and easy to set up an appointment....
Great customer service and easy to set up an appointment. Friendly staff with safe clean place to wait. I recommend this dealer to anyone that needs service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Gustavo was an excellent service rep. He got me in an out quicker than the estimated wait time and for that I am so appreciative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everyone was very friendly and helpful. My brake lights...
Everyone was very friendly and helpful. My brake lights would not go off on a Saturday afternoon and the service dept. was closed. One of the sales reps (he wore a boot on one foot) was so helpful in finding out the problem and doing a temporary fix until I could bring it in on Monday. Great customer service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair