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Royal Auto Group

(185 reviews)
Visit Royal Auto Group
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed
(609) 952-6745 (609) 952-6745

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Royal Auto Group from DealerRater.

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Love it here

Awesome service, Shannon and the staff was amazing and very helpful in the entire process. I high recommend this dealership for people who wants to be at ease while buying a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great dealership to get a new car!

Everyone here was very nice. I was able to get help the second I walked into the shop. Great selection of cars to pick from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend shopping here

Moe was great! Very helpful and made the buying process super easy! I recommend to anyone searching for a new vehicle. Very happy with my decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Royal auto is the best

Great dealership amazing service very seamless and easy amazing staff. I was in an out fast. I was able to trade in my vehicle for a great value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fraud

Dealer provided me a clean auto check, and a clean 93 point inspection, after two days and a shimmer in my car, brought it to my mechanic and sure enough there was $5500 worth of repairs that would have been caught if they did the proper check. My Mechanic also said, that this vehicle was in an accident even though the dealers car check came up clean. Once I got home, did a CARFAX on it, sure enough. It came back with an accident. So the dealer lied with their paperwork and their recordkeeping. 100% fraud, and will not work with me once I called them out. Now my attorney is involved.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership! Great salesman!

Mo is truly the GOAT!! Best guy in there! Great environment and service! Respectful peoples overall fantastic! Love the car I purchased! No issues! Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place

Moe was extremely helpful and kind. He went out of his way for me even when I wasn’t at the dealer ship. I cannot thank him enough for his honestly and help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Royal Auto Group

My experience here was great. The process with buying a car was smooth. Everything possible was done to get me approved for a car. Moe was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Dealership

Moe was great, walked in thinking we wouldn’t be able to get anything and walked out with a 2019. I highly recommend, Shannon is a very funny guy also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Dodge Grand Caravan Sold

Great, fast and easy. Shannon was a great help over the phone and in person. Scott the finance guy super helpful. Will definitely be buying from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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