Reviews
I finally feel that the problem has been diagnosed...
I finally feel that the problem has been diagnosed waiting for the part at present time for the repair I sure hope this fixes the problem service person took his time to find the problem thank you Mr. Gonzalez
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!
I talk to Hugh White In Sales Department he was very...
I talk to Hugh White In Sales Department he was very knowledgeable and answer all my questions and concerns very friendly and helpful. He walk me through the buying process, and help me find the vehicle that I wanted to buy. He was always respectful and courteous. He would always return my phone calls or text.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Hugh here at Jim Ellis Buick GMC Mall Of Georgia! We sincerely value your business and look forward to your next visit!
We always love everyone at Jim Ellis GMC Buford. They are...
We always love everyone at Jim Ellis GMC Buford. They are more than willing to go above and beyond to assist and make things right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
They had great inventory, the team was very courteous and...
They had great inventory, the team was very courteous and efficent, didn't take too long. I got the trade, truck and terms I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
So far I am very satisfied with the service department....
So far I am very satisfied with the service department. They always treat me with respect and they are very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!
The advisor help me a lot, fe does his best trying to...
The advisor help me a lot, fe does his best trying to solve my situation thanks for that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good dealer
I’ve been there several times only to get an inflated...
I’ve been there several times only to get an inflated estimate every time. I know you’re in the business to make money but making up frivolous repairs and the amount of time it will take to repair an issue is outright criminal!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope that you will consider us again in the future. Thank you.
Repair not timely, they never call and only communicate...
Repair not timely, they never call and only communicate when I call them. My car was dirty inside.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. If you are willing, please contact our service manager, Sean Garrett, at 678-889-8881 so that we can work towards a resolution. Thank you.
This dealership and it’s employees made the car buying...
This dealership and it’s employees made the car buying process easy and quick! Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.
Good service, a little late but job well done, good...
Good service, a little late but job well done, good facilities with good entertainment while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.