Reviews
The people are always very nice. When I have work done...
The people are always very nice. When I have work done there, it has been done very well, and the prices are very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great service
Great service, the detail was fantastic and parts were ordered for my repair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly and fast service! Such a pleasure!! From making...
Friendly and fast service! Such a pleasure!! From making the appointment to payment of service, it was a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall Of Georgia! We look forward to your next visit! Take care!
They did a great job detailing my vehicle. Sean has a...
They did a great job detailing my vehicle. Sean has a great team and I look forward to visiting them again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. Our staff is committed to providing each of our clients with the best automotive experience! Thank you for the great review!
Writing a review is a waste of time. Just the the star...
Writing a review is a waste of time. Just the the star ranking speak for itself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Great Car Servicing Experience
This was my first time visiting this dealership to service my car. I had a great problem free experience. They even vacuumed the inside of my car which I was lapsed in cleaning. The service to my car was done quickly. I was given future maintenance suggestions and pricing. I will see how my car performs after this visit. If all is good they will have a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi. We want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.
Over priced and the communication wasn’t the best. The...
Over priced and the communication wasn’t the best. The person was rude at front desk when we came to pick it up.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.
Always accommodating, professional and friendly. I can...
Always accommodating, professional and friendly. I can always trust their work to be highly efficient .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall Of Georgia
It's fine but not spectacular. Not sure all of the...
It's fine but not spectacular. Not sure all of the service advisors know what they are doing. My go-to guy left fairly recently and I don't know who to trust anymore.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you bringing this experience to our attention. If you are willing, please contact our service manager, Sean Garrett, at 678-889-8881 so that we can ensure a positive experience for you in the future. We look forward to hearing from you.
Extremely customer friendly! The team will answer all...
Extremely customer friendly! The team will answer all your questions with honesty. Would recommend to my family and friends for all their car needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi. Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!