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Jim Ellis Buick GMC Mall of GA

(4,319 reviews)
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC Mall of GA from DealerRater.

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This dealership has done all offers my maintenance since

This dealership has done all offers my maintenance since the car was purchased. Fast and easy to schedule an appointment I have no issues with their service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Service provider was perfect as always.

Service provider was perfect as always.The repairs are made within an acceptable timeframe.I am very happy with the service received

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

Very professional always courteous, knowledgeable, tiller

Very professional always courteous, knowledgeable, tiller and fast service. Alwayss a good and relaxing stresses experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience!

Charles is an absolute professional.

Charles is an absolute professional. I trust his vehicle repair knowledge and honest pricing. I just moved to Georgia and I'm grateful that I found him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Great buying experience with a competent staff.

Great buying experience with a competent staff. Jim Ellis was not pushy on sales. Highly recommend and will be buying from them again in the future.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Brandon was great to work with!

Brandon was great to work with! Very happy as always. We love Jim Ellis service department

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent atmosphere, really made us feel like family,

Excellent atmosphere, really made us feel like family, didn’t have to fight for a good deal!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

They listened to me and fixed the problem.

They listened to me and fixed the problem. Very professional and helpful. I recommend them

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

Quick and painless…Glen Stark was great.

Quick and painless…Glen Stark was great. I don’t know anything else to write.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Jenni, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Richard Newton is the best!

Richard Newton is the best! Kind, helpful considerate, Everyone was cordial and went out of their way to sure I was taken care of. The facilities were top notch..... clean and classy. This was my third truck purchased at Jim Ellis and every experience has been great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!