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Jim Ellis Buick GMC Mall of GA

(4,313 reviews)
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(4,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Buick GMC Mall of GA from DealerRater.

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Always a pleasure doing business with Jim Ellis.

Always a pleasure doing business with Jim Ellis. They treat you the best,like family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience!

James went above and beyond to ensure the repairs were

James went above and beyond to ensure the repairs were complete on my car. He kept me I formed every step of the way. His attention to detail was much appreciated

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

Very professional and answered all my questions!

Very professional and answered all my questions!!! Made me feel comfortable! I love Jim Ellis

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience!

Everyone was friendly and knowledgeable.

Everyone was friendly and knowledgeable. We are happy with the purchase Victor was very helpful showing my husband all the options.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Dealership and sales and service dept.

Great Dealership and sales and service dept. They do great customer service and good knowledge about the vehicles.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They did their best to find what we wanted in selection

They did their best to find what we wanted in selection of Auto, very friendly and knowledgeable , nice doing business with them.,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

I am so glad I purchased a vehicle here at Jim Ellis GMC

I am so glad I purchased a vehicle here at Jim Ellis GMC Mall of Ga. I worked with Sales associate David and his sales manager Sammy both of them were very professional and made the process super easy for me and my wife. The environment is very laid back and inviting. I highly recommend considering this dealer for your next purchase. Thanks to Jovan in finance as well, he was professional and explained all the paperwork in detail.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thanks again for the recommendation, and have an amazing day!

I contacted Craig and as always he was great, knowing the

I contacted Craig and as always he was great, knowing the product and with great customer service. I bought the truck from him, negotiating with him and Shelton was very professional. Overall, Shelton, Craig and fiance was great. Awesome experience and will be definitely be back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Muy confiable y un servicio perfecto me arreglaron mi

Muy confiable y un servicio perfecto me arreglaron mi carro y ahora está en perfecto estado

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Ángel, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

Mr Barnes did a great job.

Mr Barnes did a great job. He was courteous and followed up on my services!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!