Reviews
Drew P. is my service adviser. Great guy. Keeps me update...
Drew P. is my service adviser. Great guy. Keeps me update and informed on all my service needs. Does a great job. Would recommend to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful salesman Hugh White. Hugh was very helpful and...
Wonderful salesman Hugh White. Hugh was very helpful and kind. Very patient while I made my decision on the vehicle. He talked me through everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.
Craig Ebel was helpful and great to work with. He called...
Craig Ebel was helpful and great to work with. He called a couple days later to inform me of the extra keys that saved $170. Great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
Salesman was honest and very easy to work with, service...
Salesman was honest and very easy to work with, service department was exceptional, you guys need to get snacks back in the building! Great great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Mike H worked with me to ensure my needs in the vehicle...
Mike H worked with me to ensure my needs in the vehicle purchase process were exceeded. I got the truck I wanted and they helped put it in my driveway. Our next purchase will be at the same place with the same person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.
This is my second vehicle purchased from the Jim Ellis...
This is my second vehicle purchased from the Jim Ellis Automotive group and I have had positive experiences each time. Morris was very attentive and flexible. He even came in on his off day to arrange a test drive. Really loving my GMC Sierra Denali. Great Experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.
They are always so incredible and bend over backwards to...
They are always so incredible and bend over backwards to make sure you leave with the vehicle you want at the price you can afford! Second purchase from them and we will continue to go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon! Please don't hesitate to reach out if there's anything additional we can do for you.
ordered seat cover and it arrived with the package having...
ordered seat cover and it arrived with the package having not been sealed, no instructions in the package. so did i get all of the parts i dont know
- Customer service —
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (770) 884-4641 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
I was lucky enough to go into the service department and...
I was lucky enough to go into the service department and speak with David Gonzalez. David was extremely thorough and explained everything and put my mind at ease with dropping my truck off for service when I was not exactly sure what the problem with the vehicle was. He also had two recalls fixed in an extremely timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I hasd a great experience purchasing my new truck at Jim...
I hasd a great experience purchasing my new truck at Jim Ellis Mall of Georgia. Craig was easy to work with and knowledgeable on the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!