Reviews
Outstanding service. I requested some replacement parts....
Outstanding service. I requested some replacement parts. My service advisor said that was not necessary. The other service and replacement parts were handled in a timely manner. Vehicle was finished earlier than I was anticipating.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Great experience! Friendly staff clean waiting area ....
Great experience! Friendly staff clean waiting area . Finished service in quoted time. Will definitely be back for future maintenance. Highly recommend for anyone needing service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If there's anything further we can do for you, we are happy to help!
Focu is on customer needs. This includes sales and...
Focu is on customer needs. This includes sales and service. New car sales focused on my desires in a new car. Craig- my salesman sought out other savings for me - including a Costco buying club that saved me $1000. On the same visit I dropped off my used Acadia for some repairs. Tate reviewed my repair list. Some items I thought needed replacement - did not. Good savings for me. Overall very pleased with Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. We hope you have a great day.
Jim Shultz - 5 Stars! Thank you for your service. Ryan...
Jim Shultz - 5 Stars! Thank you for your service. Ryan McELroy Jim was very friendly and helpful during the purchase of my new truck. 👍🏻 Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We are always more than happy to assist you if anything else comes up. Take care!
Service Visit
Arriving at the dealership, I was greeted as soon as I walked in the door. David kept me very up to date on my vehicle! Couldn?t ask for a better service advisor and dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall Of Georgia. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service!
Have brought my truck in twice for service over the last few months. David Gonzalez has been my service advisor both times and has been great to deal with. Both repairs were handled quickly and David kept me informed of what was going on and when the repairs would be finished. David and the service department made the warranty process easy and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Auto repair
It was a very helpful and wonderful experience Dave Gonzalez did everything to make my experience very good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
Car repairs
Wonderful. It was a pleasure being there. The place and people are always nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
Best Dealership in Atlanta
Wanted the 2021 Sierra Denali 3.0 Duramax with the Ultimate and CarbonPro packages. Pandemic and end of year made it a scarce find. Every dealership in the Atlanta area got one in at the same time. I sent a request to all the dealerships for their best price and I would purchase that day. Jim Ellis of Mall of GA gave me a great deal! Their original offer was $600-$300 less on the exact same vehicle on a lease! My salesperson moved and the sales manager Joe stepped in and was an awesome replacement. The leasing manager has been responsive and they are charming individuals. This is my first truck, but if I like it I?m buying my next one from them! They next day aired me the contract and delivered it to my driveway. This is a responsive team giving excellent customer service. It was a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're pleased to know we have been able to exceed your expectations and really help you out! We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!
Solid performance on routine service, easy to schedule,...
Solid performance on routine service, easy to schedule, great availability, good pricing with many specials available. The discount for mid day service is nice to use
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall Of Georgia! We look forward to your next visit! Take care!