Reviews
Great and clean environment to buy the car and sales are...
Great and clean environment to buy the car and sales are not pushing any part products. Finance and paperwork was breeze. Checkout was fast and simple.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We appreciated the excellent service we received...
We appreciated the excellent service we received purchasing our new vehicle. Our salesman, Perry, was friendly and answered all of our questions. Management provided us with a fair value for our trade in. We would recommend Jim Ellis to our friend looking to purchase a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall Of Georgia. If you have any further questions, please give us a call. We're always happy to help!
Nice customer service
Very friendly and clean environment, overall the buying experience was very simple and fast checkout.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Just had my GMC Sierra serviced with Ed Barnes
If you need to have your vehicle serviced at Jim Ellis, pick Ed Barnes as your representative. He is far and away the best customer service person up there. He is very helpful and friendly. Top-shelf service! Thanks Ed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! Hi, thanks for taking the time to leave a review.
Jovan was very helpful and friendly. He answered all our...
Jovan was very helpful and friendly. He answered all our questions. I appreciated that the sales manager was willing to negotiate . The finance person was not high pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!
It was a pleasant surprise to visit a dealership that did...
It was a pleasant surprise to visit a dealership that did not pressure me in my decision and have a knowledgeable salesperson and sales manager.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
THE SERVICE TECH DREW PEDERSON ANSWERED ALL MY QUESTIONS...
THE SERVICE TECH DREW PEDERSON ANSWERED ALL MY QUESTIONS AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall Of Georgia! We can't wait to see you again, have a great day.
The sales consultant Michael Taylor was patient...
The sales consultant Michael Taylor was patient knowledgeable efficient and professional. The process was very pleasant and I felt very satisfied with my purchase. The most pleasant car buying experience I've had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall Of Georgia!
I have always been pleased with the service at this...
I have always been pleased with the service at this Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!
Lee Bourney
Excellent salesperson and the sales manager was willing to work with me on my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall Of Georgia.