Reviews
Best services
Good services, good communication, and clean environment
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!
Service on my truck
I took my truck up there to do a routine oil change and brake check. When I got back my truck it smells like they were smoking in my truck. The air was turned off and now everytime I get into my truck and start it it smells like smoke.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Britt, we take these concerns very seriously and want to make this right for you. Please expect a call from our Service Manager, Sean Garrett, before the end of the day today.
We purchase between 15-20 commercial vehicles per year...
We purchase between 15-20 commercial vehicles per year from Brett & Bryan Rudow and couldn't be happier with the service we receive from these guys. Three words: Customer Service Excellence!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. We look forward to your next visit! Take care!
Customer
I received Excellent service and staff by every member of the staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. Thank you so much again for your feedback! We hope you have a great day!
Always Impeccable Service
I've said it more than once- hands down the most pleasant car dealership around. From the ease of buying ,( Maurice) to the helpfulness and professionalism of the Service Department, (Ed)- you just can't go wrong
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall Of Georgia! Thank you again for the great review!
Premium Performance!
I am delighted to give Jim Ellis Mall of Ga GMC a five star review for the service I received. I bought the vehicle from a different GMC dealership but I never felt awkward about that. I appreciated their COVID-19 protocols, efficiency, sincere professionalism and PRICE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
Excellent experience
Salesman Perry Mallory was very professional, polite and knowledgeable. Can't say enough good about his great attention to out needs for a used vehicle. Sam and Mario were both also excellent professionals in out experience to make the purchase of our XT4 Cadillac possible, thanks so much for the great service and hospitality we experienced. The Haases
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service love this dealer
Everyone is very helpful and nice. The service advisor Jorge is super nice and helpful I had a problem and he fixed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Just a typical dealership experience in every way. Not...
Just a typical dealership experience in every way. Not really sure my CPO vehicle was actually checked-out as the Notification Center is sending me odd off and on different warning alerts. Kind of like a “short” somewhere. No response from dealer so I will take it to my local dealer on a warranty claim, I trust them. Felt like I should have been treated better as a whole buying a $62/k used truck!!!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you'd be willing to provide more feedback, please reach out to us at (770) 884-4641 so we can assist you further.
We bought from Sami and Jim after needing a new car. As a...
We bought from Sami and Jim after needing a new car. As a repeat customer, I was glad to give my business to Sami, Jim, and this particular dealership location. I also want to say a thank you to Shelton and Jasmine for supporting this process from start to finish. All team members provided great customer service and were understanding of my family's needs. Thank you to the full team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!