Reviews
We couldn’t have had a better car purchasing experience!...
We couldn’t have had a better car purchasing experience! Nelson was a pleasure to work with and the experience was the easiest we’ve ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
I took my car in for repair, friendly crew, everyone...
I took my car in for repair, friendly crew, everyone tries their best to keep you updated on the service of your vehicle. Repair work was great, I’m very happy and satisfied with this dealer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
Service was thorough and they got me in and out...
Service was thorough and they got me in and out efficiently and in the timeframe promised. Service team from reception to techs to managers are always great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
An Outstanding personalized buying experience
Joe, Sam and team continue to go above and beyond. Thank you guys for an outstanding deal and buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.
Amazing dealership!
We were in and out. The quality of the vehicle was immaculate and the sale was quick. Approval was quick and employees were very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Great experience purchasing a truck from Jim Ellis GMC....
Great experience purchasing a truck from Jim Ellis GMC. Fred Lovette was a great sales associate to work with. They made it very easy. I would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Excellent used car purchase experience, highly recommend...
Excellent used car purchase experience, highly recommend Perry Mallory salesman at this dealership! The finance department, Sam and Mario were also very pleasant and professional to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for the positive review! Until the next time we meet, take care!
Jim Ellis Buick GMC is a customer oriented dealership...
Jim Ellis Buick GMC is a customer oriented dealership who's concern is for the satisfaction and comfort of every person doing business with them. I have been a satisfied customer for 12 years and have no intention of seeking business elsewhere. I'm always treated fairly and with personal resoect!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall Of Georgia! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
not quite r finished
had $1400 of work done on my 2010 sierra all was good and at a great value only issue was the new power window switch for the drivers door would not roll up the right rear window. They did commit to fixing it next time I can bring it just feel they should have tested before telling me it was done and collecting the money.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Jim Ellis Buick GMC Mall Of Georgia (770) 884-4641
David was very responsive and helpful. Making the...
David was very responsive and helpful. Making the appointment was easy and everything was timely. Great service and it was completed quickly. Would visit again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall Of Georgia! We do hope we can be of assistance in the future. Take care!