Reviews
We have no complaints. Employees were friendly and...
We have no complaints. Employees were friendly and knowledgeable about the vehicle we were looking for. Look forward to good service in the future. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for leaving us this response!
Very good working with Fred and the at home purchase and...
Very good working with Fred and the at home purchase and delivery. My truck was even delivered in the rain at the time agreed on. Great job. Truck is fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
Eric Crow was great to work with. When we couldn't find...
Eric Crow was great to work with. When we couldn't find the right vehicle on our initial visit, but found it on line at your Chamblee location, Eric made sure to quickly get it to the Mall of Ga location for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Had a wonderful experience. Very happy with my salesman...
Had a wonderful experience. Very happy with my salesman Craig Ebel & his manager Joe Marengo Highly recommend them! I’m very happy with my car & price I paid!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Brett Rudow is simply put amazing! Seriously, I have...
Brett Rudow is simply put amazing! Seriously, I have bought 14-16 vehicles from him and he is the only reason I do business with Jim Ellis. His Communication is always perfect. He also goes out of his way to make us pleased. He has always treated us like family and is a no xxxxxxxx kind of guy, tells you how it is. Never tries to up sell me, straight forward pricing and finds me as many rebates as possible. I will continue to utilize Jim Ellis and look forward to more vehicles as we are always growing. He will always have Clark’s Heating And Air’s business. THANK YOU BRETT RUDOW
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! Thank you again for leaving us this response!
It is always a pleasure to work with Mr. Steve Eason in...
It is always a pleasure to work with Mr. Steve Eason in the sales department. Would go back to this location again for any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Jim Ellis Service sets the standard for others to...
Jim Ellis Service sets the standard for others to follow. They are courteous as well as flexible willing to meet a customer's sometimes erratic schedule. This was my first encounter with Jorge Banos and he was so patient taking the time to explain details of what service would be done. Thank you Jorge and Jim Ellis Service associates. Job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wow, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
This is my third vehicle from Jim Ellis GMC Mall of GA....
This is my third vehicle from Jim Ellis GMC Mall of GA. To say it was the best buying experience I have ever had in purchasing a car in an understatement. I was in and out with trade in and new car in less than 2 hours!!! They value my time and were as professional as they come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall Of Georgia
I always receive excellent customer service at Jim Ellis...
I always receive excellent customer service at Jim Ellis MOG. Tate was professional and polite. He made sure all of our concerns were addressed. Outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were amazing! I got exactly what I wanted at a great...
They were amazing! I got exactly what I wanted at a great price! The whole process was done in a very timely manner and with very pleasant people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car