Reviews
Sales Javon, Sam, Jason and the sales team are all Top...
Sales Javon, Sam, Jason and the sales team are all Top notch. Had a post transaction issue and they stepped up big time and were willing to do the right thing. Fortunately, the issue appears resolved but the guesture and willingness to resolve the issue is meaningful. In doing so they’ve gaurenteed my business for years to come for any future GMC purchase.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely professional organization. My sales rep Alan...
Extremely professional organization. My sales rep Alan went above and beyond to make sure all my questions were answered and needs met. This is my 2nd purchase from Jim Ellis where my expectations have been exceeded. Very transparent pricing. I highly recommend Alan Cavell and Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was professional, knowledgeable and cordial....
Everyone was professional, knowledgeable and cordial. This goes for the employees, all the way up to GM Jason Dowdy. We have purchased several cars here and will happily continue to do so. In fact, we’ll be getting a new GMC truck in the next couple of months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tate is a constant professional from start to finish, he...
Tate is a constant professional from start to finish, he make sure all the points are explained fully. I would not hesitate to refer someone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good battery service at a fair price. At 1 hour to...
Good battery service at a fair price. At 1 hour to complete, it was a little slow. But everything else was great. Nice waiting area, too!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Steve was very helpful and got me and my family into a...
Steve was very helpful and got me and my family into a new and safe vehicle that will help us for the next few years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service at this location. My service manager...
Excellent service at this location. My service manager Drew was outstanding in keeping mr informed about the status of my vehicles maintenance and charges. Always a professional and friendly environment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David is very responsive, listens and helpful to explain...
David is very responsive, listens and helpful to explain and educate. Thank you very much for having a professional such as David on your team- We are pleased that he is our service advisor
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Impressed with cleanliness of facilities. Several staff...
Impressed with cleanliness of facilities. Several staff member assigned to different areas were noticed. Especially impressed with. Ed Barness, service advisor, who stayed with me and provided detail aspect of our problem. He answered our concerns honestly and quickly. Very impressed with providing excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben was a wonderful salesman and Sheldon was a huge help,...
Ben was a wonderful salesman and Sheldon was a huge help, as well! I love my new GMC Family! I highly recommend Jim Ellis Buick GMC Mall of GA!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car