Reviews
This is probably my 50th vehicle I have purchased from
This is probably my 50th vehicle I have purchased from Bryan & Brett since 2012. First class service before and after the sale. Hard to find employees that support their customers like him in any field.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
The service was very good and clear, I also liked the
The service was very good and clear, I also liked the service time and quality.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jose, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My service advisor was great, but I’m experiencing some
My service advisor was great, but I’m experiencing some heavy vibrations from rear end after last service and when I called another service advisor said it would be $228 for them to look at it. My truck only has 35k, so I figured was under the assumption that this could be checked for something that may be converted under the warranty for no cost. Idk
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing your feedback. I do see that your vehicle has been checked back into our service department. Please reach out with any questions or concerns during the diagnostic process. We sincerely appreciate the opportunity to turn your experience into a positive one!
Had an oil leak from failed gasket on oil filter.
Had an oil leak from failed gasket on oil filter. Fast and friendly, in and out no problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My engine light was on and my normal shop was hesitant to
My engine light was on and my normal shop was hesitant to try to fix the car saying that I really should go to a dealer, so I did. Kevin was great! He was very helpful explaining what the codes could mean and what the next steps would be. He kept me informed throughout the process via text. My experience was great and the price was better than my shop! I will definitely be returning!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tania, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Horrible service, I always have a problem coming here.
Horrible service, I always have a problem coming here. I bought my truck here and will not be coming back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.
Superb customer service.
Superb customer service. Service adviser explained my service options which enabled me to make an informed decision. Adviser?s pleasant demeanor made working with him a pleasure. Service was completed same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything about this experience was stress free and
Everything about this experience was stress free and awesome!! Chris, you were so awesome! Your knowledge of the features and non pushy approach really meant so much to us and played a huge roll in our decision to purchase. Thank you Joe for your patience as we kept going back and forth choosing our truck! And finally, thank you Jovan for such a great experience in finance! We will definitely give you our business again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Richard and Sammy both were great from the beginning to
Richard and Sammy both were great from the beginning to the end and Chis jumped in and helped out while training his brother in law I give you guys 5stars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Is very professional.
Is very professional. It jus took too long for an oil change. I was told you were short of staff, understandable. Thanks for your service.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!