Reviews
Thanks as always to the team and Brandon cannon thank you
Thanks as always to the team and Brandon cannon thank you very much for all your great work and attention
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dora, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fantastic dealership was a pleasure service was great
Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
They problem was not resolved.
They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884
James is very professional and helpful and customer
James is very professional and helpful and customer oriented. The Jim Ellis dealership provides very good service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, great communication throughout the time
Great service, great communication throughout the time they had the vehicle and they are always very focused on customer satisfaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mr. Charles Pryor is an absolute professional. Very
Mr. Charles Pryor is an absolute professional. Very honest and knowledgeable. I'm very happy with the service at this location.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.
James was awesome.
James was awesome. He communicated and followed up like he said he would. I enjoy this dealership and how clean everything is. The tech even sent me a video with status of work. Pretty awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service and outstanding customer experience.
Excellent service and outstanding customer experience. Kevin went above and beyond and took care of our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
I got a great price and my truck was done the same week I
I got a great price and my truck was done the same week I dropped it off. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Very good customer service but still the brake noise
Very good customer service but still the brake noise continues. It was not fixed after it was revised
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.