Reviews
Fantastic Sales Experience
Nasser was fantastic to deal with. He was very personable and also knowledgeable of the vehicle we were looking at. He interacted very well with all of us, and was just a pleasure to deal with. He stuck around beyond his normal day, and also well past closing time as we closed the deal. Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Jim Ellis Family! We hope to see you soon! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Take care!
Professional and friendly
Steve Eason was professional and knowledgeable about the products offered. Upon arriving he had the truck I wanted ready for a test drive. The staff was friendly upon arriving and throughout the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcome to the Jim Ellis Family! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUV purchase
We went back and saw John Harrison to purchase another vehicle. We would recommend him to anyone looking for a vehicle . Very pleasant experience. Good customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Had great service. Thank You
Had great service. Just purchased the car recently, staff was helpful on setting up On Star and blue tooth. Brought the car in for service in emissions.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
poor service
paid to have tires rotated,but service was not performed,car was sent back to have tires rotated but the tires were still not rotated when returned
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent
Chris Stout always takes great care of me. He addresses my concerns and keeps me informed on what is going on with my vehicle. I am very happy with Chris Stout and Jim Ellis GMC. I recommend them to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words and this wonderful review! Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.
Customer Service
Great customer service from the service department. Making sure all customers are good and constantly giving status of their auto repair and keep such a positive attitude.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great experience
I worked with Morris Walker, who kept me informed over several weeks about a used car that I was interested in. I never felt pressured to purchase, and Morris did everything he could to help me test drive the car, take it to my mechanic, and get a very fair price. The negotiation process was simple and hassle-free. I'm thankful to have worked with Morris and the team at Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know we have been able to exceed your expectations and really help you out! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
GMC 2500 purchase
They made buying a new car enjoyable again John Harrison was one of the best salesman I’ve ever delt with he was very helpful and was able to answer all of my questions
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service by Kaleb!
I came in for a power seat wiring repair for my Buick Regal. They took in my car for service on time. They made sure everything was complete in a timely manner and all the staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair