Reviews
That was a good experience with you guys.
That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Tom did a great job getting me in and out and getting me
Tom did a great job getting me in and out and getting me a loaner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.
The experience was hassle free, with no guesswork or
The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always have great service at this location and they
I always have great service at this location and they have a very knowledgeable staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Easy peasy.
Easy peasy. We went in knowing what we wanted and Nick got it for us!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!
Been her multiple times with my vehicles.
Been her multiple times with my vehicles. Every time they want to charge me anywhere from 6k to 14k for services that are recommended. I am also talked down to as if I am an idiot. Will stop buying GMC because of their service and warranty options moving forward.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.
We were very happy with the low pressure sale and the
We were very happy with the low pressure sale and the excellent service we received. You lived up to what was advertised. Thanks for the truck!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our salesman Nick did an excellent job helping us buy our
Our salesman Nick did an excellent job helping us buy our car. We purchased the car from our home in SC while the car was in GA. Nick answered his phone immediately every time I messaged him or called. He did everything we asked and made the purchase very easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Work was done as requested.
Work was done as requested. The inspection video received was very impressive and appreciated. The waiting room is clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
The car service was quick and all issues with the car
The car service was quick and all issues with the car were well explained. The team was polite.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!