Reviews
Extremely pleasant, no pressure, and very reassuring that
Extremely pleasant, no pressure, and very reassuring that I purchased a fabulous SUV Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
Fred is so patient and explains every step is the
Fred is so patient and explains every step is the process! He does not apply pressure and will do anything he can to make you happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!
Jim Ellis small George GMC dealership is the best GM
Jim Ellis small George GMC dealership is the best GM dealer in the Southeast. I will not buy my car from any other dealership. Their sales and service are amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!
Waited two weeks for a part that was suppose to be there
Waited two weeks for a part that was suppose to be there on the schedule maintenance day and wasn’t informed it wasn’t there until I showed up after taking a day off and wasting my time. Great start to more expectations.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
If you'd be willing to provide more feedback, please reach out to us at (770) 872-0884 so we can assist you further.
I was treated very fairly.
I was treated very fairly. Everybody was very considerate. They took my appointment the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!
Everything about my experience with this dealership was
Everything about my experience with this dealership was amazing. Victor went above and beyond to make our experience relaxed, transparent, and easy. From initial call to final purchase, they were quick and we didn’t feel pressured at all during the interaction. I will buy all of my future cars from the Jim Ellis team and will call Victor for any car I want going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! Please don't hesitate to reach out to us if there's anything more we can do!
Had my truck for 9 days in the month of June.
Had my truck for 9 days in the month of June. They had it for the rest for multiple issues. After first repair, I get the truck back and have to bring it back 3 days later. 3 week wait, I finally get the truck back to find a puddle of coolant in my garage. Waiting now to see if it is a leak or if the mechanic made a mess while filling it and didn’t clean it up. Either way, really frustrating. My initial frustration is with GM and how they don’t truly fix issues when they know they have a problem. My current frustration is with Jim Ellis and their workmanship during the repair.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Here at Jim Ellis Buick GMC Mall of Georgia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 872-0884 to discuss ways we can better serve you in the future.
That was a good experience with you guys.
That was a good experience with you guys. First time but I was so impressed with the excellent service you provided. I think I will stick on service my car with you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Tom did a great job getting me in and out and getting me
Tom did a great job getting me in and out and getting me a loaner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Feel free to reach out to us if you need anything. Have a wonderful day.
The experience was hassle free, with no guesswork or
The experience was hassle free, with no guesswork or waste of my time. Having my vehicle serviced here, is always a breeze.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!