Reviews
Alys was very knowledgeable, professional, and a pleasure
Alys was very knowledgeable, professional, and a pleasure to work with. Her beautiful and contagious smile made me feel right at home. I loved the wall of sales, which looked like everyone had one. If you are in the market for a clean and well kept vehicle, Alys is the go to girl! She even had the guys detail my truck and put a full tank of fuel in it before I took it off the lot. If I could give her a million stars, I would. Best buying experience EVER! ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had EXCELLENT customer service from Micheal and Bosa
We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
DO NOT buy a vehicle from Autos Direct of Fredericksburg
DO NOT buy a vehicle from Autos Direct of Fredericksburg or any of their partner dealerships. I thought they were good people but after knowing what I know now, they screwed me over BIG time and there was no way of me knowing at the time of purchase as I was presented with a clean Carfax report showing no accidents, etc. I now go to sell my car a year later and was presented a completely different car fax that shows Autos Direct of Fredericksburg purchased my vehicle damaged from an auction and fixed it prior to selling it. Even after asking numerous times at the time of purchase if it was ever in an accident and also being shown a clean Carfax that supported what they said, I was defrauded big time!!! Come to find out the car was in an accident with airbags deployed! This significantly devalues the vehicle, and I should never have paid full price since the car was not in the condition that they sold it in. I worked with Gary Edwards (Sales manager) and Ron (salesperson). Do not trust them or anyone else at this dealership and ALWAYS verify the VIN# prior to purchasing a vehicle from here even if presented with a clean Carfax as I was. They are now dodging my calls. DO NOT DO BUSINESS with unethical people.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
All the staff were super knowledgeable, honest, and
All the staff were super knowledgeable, honest, and charismatic. I had trust in their words
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Autos Direct was amazing, I have been buying my cars here
Autos Direct was amazing, I have been buying my cars here since 2010. This is my first time working with Ahmad and he got me a great rate, an excellent vehicle and provided top notch service! I’ll never go anywhere else for my vehicle needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Amazing deal, worked with Mike.
Amazing deal, worked with Mike. Great job showing me the cars available, Finance got me a great deal with a 5 year warranty. Must visit them if you are in the market for a new car. they have a ton of cars all with great prices
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
I love it here!
I love it here! They helped me get my car that i wanted with an affordable rate! Everyone is so helpful and nice! I will definitely be getting my cars here from now on!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Ron was very professional and flexible with my schedule
Ron was very professional and flexible with my schedule for the few days it took me to choose my vehicle. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Great customer service he took his time to explain
Great customer service he took his time to explain everything in detail We will definitely go back to him agin Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
I wish I could give you 0 stars!
I wish I could give you 0 stars! You sold me a car without a working key, refused to take the car back, no oil in the car, and now I have to pay out of pocket for my tags/registration due to your ignorance. No one is safe is safe shopping here!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Kayla Brown, Sorry you feel this way about our dealership. We paid to take care of your key that stopped working, as far as the car having "no" oil, we find that hard to belive since the car had an oil changed 4000 miles before you bought it. Your taxes were not paid to us so that is why you have to pay for them. Everyone has to pay for their tags/registration. You got an amazing deal on a 2022 Chevy Equinox with 10k miles on it. Again wish we could change your feelings about us but we can not pay your MD taxes for you.
Price was incredible , you paid too take care of a key that wasn’t working that I knew nothing of until I actually locked my door and the Michael simply said I have too put the key in the holder a certain never said it was a universal key & that it doesn’t work for locking my truck !! & I waited 2 hours for them too change all fluids inside the vehicle just too notice a couple days after that the oil percentage was at 17% & Air filer was at 60% , I understand the vehicle is used but if I’m buying all that should of been no problem & I shouldn’t have too come out of pocket too get them changed a couple days later !! Michael never discussed anything about the title , registration or Taxes to be included in my final price , I could have added more money for all of It to be done . Now I had too come out of pocket with the amount myself due too it not being included in my sales price .