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Autos Direct of Fredericksburg - Lafayette

(356 reviews)
Visit Autos Direct of Fredericksburg - Lafayette
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–5:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
(540) 242-8914 (540) 242-8914

Reviews

(356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos Direct of Fredericksburg - Lafayette from DealerRater.

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Diana was very knowledgeable and helpful.

Diana was very knowledgeable and helpful. She explained things in a clear concise manner. She was able to answer all our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dianna Beltran was very professional, knowledgeable, and

Dianna Beltran was very professional, knowledgeable, and informative of vehicles available. Large selection of quality vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recently purchased a 2020 Honda Accord from Autos

I recently purchased a 2020 Honda Accord from Autos Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with professionalism and a genuine willingness to help. The highlight of my visit was the exceptional customer service provided by the salesman, Sana. He was knowledgeable, attentive, and went above and beyond to ensure I was fully informed and comfortable with my decision. Sana's approach was refreshingly transparent, making the entire process seamless and stress-free. The vehicle itself was in impeccable condition, and the pricing was incredibly fair. I am thoroughly pleased with my purchase and the level of service I received. I highly recommend Autos Direct to anyone in search of a quality vehicle and a trustworthy buying experience. Hats off to Sana and the team for their outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I got a great car for a reasonable price.

I got a great car for a reasonable price. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great experience!

Great experience! Got me into a GLC300 for a great price and interest rate! No issues with the car and have had it for almost 2 years. Will be coming back to them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best used car dealer, great deal with great employees,

Best used car dealer, great deal with great employees, bought a truck that they shipped me to California Driving it over 6 months Works great Will buy again from autos direct when I need a car again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Ive seen many Dealerships and met a few owners and Im

Ive seen many Dealerships and met a few owners and Im compelled. to write about this one ! Sana takes great pride in His dealerships each vehicle thats bought is picked by hand !you want to purchase from someone who cares ! Come see for yourself :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Amazing customer service, Answered any and all questions

Amazing customer service, Answered any and all questions and everyone was very patient! I would definetly return to Autos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

They never called back .

They never called back . When I called they sent me information on the wrong car. When I sent a text with a stock number I never heard back from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Drove from out of state to purchase a car from this

Drove from out of state to purchase a car from this dealer. They lied about the financing details on the phone, would not have purchased if I hadn't left a 1k deposit to get them to hold it for me and drove 6 hours to get it. They tacked on an $1895 "processing fee" onto the deal which I was told "is how we can list cars so cheap!" which means they're just flat out lying about their prices. They then, despite having a pre-approval letter from our preferred finance company opened a loan in our name with a completely different finance company and failed to tell us until we got a welcome call from that other company. It's also now been well over the 30 day period from the temp tag they gave me, my state's DMV says they have no notice of registration, and I have been unable to get anyone at the dealership to tell me why it's not registered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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