Reviews
Horrible experience, they asked me for 1000$ deposit in
Horrible experience, they asked me for 1000$ deposit in the Tundra 2022 they have for sale. I gave them 300$ I arrived at the dealer and the truck wasn't as they pretend to make people believe in their page. There's a big damage in the front of the truck that they trick people in their online pictures making it a reverse image only showing you the left part of it when in reality the passenger front part it's damage and broken, several dents and issues in the outside they don't event mentioned. I've been dealing with them for my deposit from almost a week and still they haven't refund it. I'll attached all picture here so you don't get trap with this people, I drove over 3 hours just to get a big disappointment, and they also told me they could take legal action because I was lying about all this that I posted. I'm a upset constumer that simply wants his deposit back, and I'm free of expressing what's happend so no more have to pass by all this.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
You have been refunded your deposit
Great people knowledgeable very easy to work with.
Great people knowledgeable very easy to work with. This is our second van we bought from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We're grateful for your support and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out.
Simply put Marino saved the day!
Simply put Marino saved the day! I’m coming back for more cars as soon as I can!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diana was really helpful on helping me find my new car at
Diana was really helpful on helping me find my new car at a good price and made sure we got everything we wanted!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This was beyond our experience.
This was beyond our experience.They made the best way possible to help us out
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything went as planned, she was great!
Everything went as planned, she was great!! She made everything go well!! Vehicle was described
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diana was very knowledgeable and helpful.
Diana was very knowledgeable and helpful. She explained things in a clear concise manner. She was able to answer all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dianna Beltran was very professional, knowledgeable, and
Dianna Beltran was very professional, knowledgeable, and informative of vehicles available. Large selection of quality vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I got a great car for a reasonable price.
I got a great car for a reasonable price. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently purchased a 2020 Honda Accord from Autos
I recently purchased a 2020 Honda Accord from Autos Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with professionalism and a genuine willingness to help. The highlight of my visit was the exceptional customer service provided by the salesman, Sana. He was knowledgeable, attentive, and went above and beyond to ensure I was fully informed and comfortable with my decision. Sana's approach was refreshingly transparent, making the entire process seamless and stress-free. The vehicle itself was in impeccable condition, and the pricing was incredibly fair. I am thoroughly pleased with my purchase and the level of service I received. I highly recommend Autos Direct to anyone in search of a quality vehicle and a trustworthy buying experience. Hats off to Sana and the team for their outstanding service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car