Reviews
Best service in town.
Best service in town. Freddy and James are the best tandem in the business. Whoever owns this dealership should be proud of this team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service, accommodating.
Good service, accommodating. Car was very well priced and clean. Showroom inviting and helped with financing greatly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Danny Spradlin is the best salesman is East Tennessee and
Danny Spradlin is the best salesman is East Tennessee and Cadillac of Knoxville takes great care of their customers. 5 Stars all the way around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
IN LOVE WITH MY 2023 XT6
Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My wife and I had the pleasure of working with Brian
My wife and I had the pleasure of working with Brian Petsuck. My wife is usually very stressed when buying a car, but Brian made the whole experience very good. He was very nice and knowledgeable. He pointed us in the direction of a car we fell in love with. We are so glad we got him as our salesman. We look forward to working him again in the future. Jon and Nedea Lee
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, the Ref, treated us with respect and listened to
Michael, the Ref, treated us with respect and listened to our needs. He provided an opportunity for us to drive several different vehicles. No pressure, yet informative and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been working with Danny Spradlin for years.
I have been working with Danny Spradlin for years. No matter what I ask for he always finds a way to get me exactly what I want. Highly recommend him and the dealership and will keep coming back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience working with Danny Spradlin, no problems
Great experience working with Danny Spradlin, no problems no pressure, a real pleasure buying a car from dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just wanted to say that Steve Patterson and Cadillac of
Just wanted to say that Steve Patterson and Cadillac of Knoxville treated us great when we were looking for our next vehicle. Steve showed us a 2019 Escalade that was absolutely like a new one. We loved it and he gave us a great price right up front. We did not have to spend hours haggling and staring at " funny" numbers. The people at Cadillac of Knoxville truly want their customers to be happy with their purchase. We were treated with kindness and professionalism throughout the entire process. I would definitely recommend Cadillac of Knoxville for your next vehicle. Stop by and ask for Steve Patterson. I think you will be impressed with his knowledge of the vehicles he shows you and he is very interested in you being happy with your purchase. Words cannot convey how happy I am with my purchasing experience with Cadillac of Knoxville and Mr. Steve Patterson!!!! I'll say it again, I would highly recommend them and their team. Friendly, Professional, Knowledgeable and Courteous!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul and Scottie were amazing!
Paul and Scottie were amazing! They helped us get the Escalade I really wanted. I will definitely come back to them when I am ready to upgrade again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car