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Cadillac of Knoxville

(148 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 559-3004 (855) 559-3004
Used (855) 559-3006 (855) 559-3006
Service (855) 559-3005 (855) 559-3005

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cadillac of Knoxville from DealerRater.

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Best service in town.

Best service in town. Freddy and James are the best tandem in the business. Whoever owns this dealership should be proud of this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Good service, accommodating.

Good service, accommodating. Car was very well priced and clean. Showroom inviting and helped with financing greatly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Danny Spradlin is the best salesman is East Tennessee and

Danny Spradlin is the best salesman is East Tennessee and Cadillac of Knoxville takes great care of their customers. 5 Stars all the way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

IN LOVE WITH MY 2023 XT6

Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife and I had the pleasure of working with Brian

My wife and I had the pleasure of working with Brian Petsuck. My wife is usually very stressed when buying a car, but Brian made the whole experience very good. He was very nice and knowledgeable. He pointed us in the direction of a car we fell in love with. We are so glad we got him as our salesman. We look forward to working him again in the future. Jon and Nedea Lee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Michael, the Ref, treated us with respect and listened to

Michael, the Ref, treated us with respect and listened to our needs. He provided an opportunity for us to drive several different vehicles. No pressure, yet informative and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have been working with Danny Spradlin for years.

I have been working with Danny Spradlin for years. No matter what I ask for he always finds a way to get me exactly what I want. Highly recommend him and the dealership and will keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience working with Danny Spradlin, no problems

Great experience working with Danny Spradlin, no problems no pressure, a real pleasure buying a car from dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just wanted to say that Steve Patterson and Cadillac of

Just wanted to say that Steve Patterson and Cadillac of Knoxville treated us great when we were looking for our next vehicle. Steve showed us a 2019 Escalade that was absolutely like a new one. We loved it and he gave us a great price right up front. We did not have to spend hours haggling and staring at " funny" numbers. The people at Cadillac of Knoxville truly want their customers to be happy with their purchase. We were treated with kindness and professionalism throughout the entire process. I would definitely recommend Cadillac of Knoxville for your next vehicle. Stop by and ask for Steve Patterson. I think you will be impressed with his knowledge of the vehicles he shows you and he is very interested in you being happy with your purchase. Words cannot convey how happy I am with my purchasing experience with Cadillac of Knoxville and Mr. Steve Patterson!!!! I'll say it again, I would highly recommend them and their team. Friendly, Professional, Knowledgeable and Courteous!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Paul and Scottie were amazing!

Paul and Scottie were amazing! They helped us get the Escalade I really wanted. I will definitely come back to them when I am ready to upgrade again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.