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Cadillac of Knoxville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 1:00pm–5:00pm Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mr. and Mrs. Fowlkes

I have bought my last two cars from Cadillac of Knoxville and the service, conditions of the cars and the prices have been great. Micheal Petsuck gave us five star service. He was very friendly. Micheal made sure we had a car with a warranty and he was very knowledgeable about the car; he helped us set up our system for Onstar and XM Radio. We had a great experience all the way around. I will go there to purchase or trade for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales & Service Experience

Such a great sales rep! Amazing customer service and knowledge around all Cadillac lines. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Sales & Service

I Have an SRX 2013 we puchased new from Mike Petsuck. The other day my battery died and Mike went out his way to help me, he had a car ready when I got to Cadillac of Knoxville and I was on my way!!! Thank you Mike and Cadillac of Knoxville!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good Experience

Mike Petsuck was very helpful in my making a decision to buy a new 16 SRX. He was very knowledgeable and helpful. I would deal with him again in the future. He made it real easy to purchase that vehicle. Thanks Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Michael "The Ref" Petsuck was the best sales person, I have ever had in my 12 years of buying automobiles. Please accept this review as 100x the best sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT EXPERIENCE

What a wonderful experience I had with this dealership and my salesman Micheal Persuck. First Cadillac Ive owned but definitely not my last

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

We were greeted by our salesman, Michael Petsuck, in the parking area and shown each of the models in which we expressed an interest. We left with a much better idea of what we wanted, but did not finalize a decision. He followed up with us the next day and answered all questions and also arranged for test drives. Finally, he made the negotiation process simple and easy and has continued to follow up with us to answer any questions that we might have. We found all the personnel at this dealer to be knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Cadillac Purchase

Working with the Cadillac salesman, Mike Petsuck, he was outstanding a real professional. He new his product inside and out. He explained all the features of the new car so that it was easy to understand and do. It was outstanding experience and I would recommend is services to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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purchase of new car

Mike Petsuck and crew were very professional and efficient during the new buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

We purchased a Van for the family from Michael Petsuck and Cadillac of Knoxville. He found the perfect vehicle for our needs and was a pleasure to do business with. I highly recommend this dealership and especially Michael.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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