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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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This dealership is outstanding. The owner worked wonders...

This dealership is outstanding. The owner worked wonders and Jimmy who showed me the different vehicles which did not match what I needed, took the time to find me the perfect ride for me. I will be returning for future purchases. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and honest. Mario wasn’t pushy, he was patient...

Friendly and honest. Mario wasn’t pushy, he was patient with me and my pickiness. He helped me land a nice ride within my budget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Helpful and easy to work with.

Johnny was willing to drive the car to me from Yakima to Auburn the same day I expressed interest in the car. A few hours later I owned said car. Thanks for going the extra mile, literally!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a vehicle from auto max. Johnny...

I recently purchased a vehicle from auto max. Johnny helped me find a vehicle in my price range that both myself and my daughter have fallen in love with. My credit is not great, and I had struggled to find a dealership that was able to help me get approved for a loan. Johnny helped me find our new car and I'm able to build my credit. Definitely recommend these guys! Thanks Johnny!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very polite and personal dealers never once felt like I...

Very polite and personal dealers never once felt like I was obligated to buy something. I got a great deal and even better experience. Would definitely come buy my next vehicle at automax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful with my first new buy, easy and quick to get...

Very helpful with my first new buy, easy and quick to get me going with the car. Would definitely recommend to anyone who's looking for a new car or their first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jimmy was quick to answer all of my questions and helped...

Jimmy was quick to answer all of my questions and helped me through the finance process. It was by far the easiest car deal I’ve ever made and I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks for the nice review hope we can help you again and your family

Jimmy was absolutely amazing with the whole process of...

Jimmy was absolutely amazing with the whole process of buying our new truck! I will suggest him to friends, family, and anyone who even mentions they are thinking about getting a truck. Jimmy and Auto Max helped us through the tough period of covid and made sure we had everything we need. When we ran into some speed bumps with other things we were working on, they had no problem keeping our truck on hold while we smoothed our stuff out. Their communication skill are top of the line and their ethics and kindness are above any other.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales staff was helpful, friendly, knowledgeable,...

The sales staff was helpful, friendly, knowledgeable, and quick. I love my new car and appreciate all your help Johnny! God bless and take care 🙋‍♀️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jimmie and everyone I dealt with at Auto Max were...

Jimmie and everyone I dealt with at Auto Max were amazing. Jimmie seemed just as excited as I was. They gave me a fair trade in price & the paperwork was quick and easy. Great truck, Great price, Great people, Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thank you so much for the nice review you were fun to work with let me know if anyone else needs a nice truck