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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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The service here is outstanding! Jimmy was knowledgeable,...

The service here is outstanding! Jimmy was knowledgeable, friendly and easy to be around. He provided prompt and thorough service. I left the lot with a beautiful car. I’m very satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super easy no pressure purchase, truck was clean as they...

Super easy no pressure purchase, truck was clean as they come. Open, honest, supplied history of truck, priced very competitive... was pre approved before looking and ended up going with another local bank comparable rate from Auto Max hassle free. Purchased on a Sunday without a hiccup. Very hard to find trucks like these locally, Auto Max gets a few of these in here and there, you gotta be quick when they do. Very happy with purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANKS FOR THE NICE REVIEW HOPE YOU AND WIFE ARE HAPPY AND ENJOYING THE TRUCK

Great group to work with. Yakima Automax makes the car...

Great group to work with. Yakima Automax makes the car buying experience easy with their professionalism and experience. I highly recommend this group to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Went there on a friends suggestion and said he knew...

Went there on a friends suggestion and said he knew Jimmy. There were no suburbans on the lot. Jimmy said they had this really nice Yukon Denali so went and drove it and it was everything he said it was and more. Bought it and Ben helped alot on financing. Would recommend this place to anybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can’t appreciate Automax enough since I’ve been going...

I can’t appreciate Automax enough since I’ve been going there for the last seven years time does go by fast including cars LOL thanks again guys always appreciate your time and efforts of trying to find what fits me best in knowing that my customer supports and expectations were met as always never doubted thanks again always appreciate it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Johnny greeted us immediately. He was easy to talk to. A...

Johnny greeted us immediately. He was easy to talk to. A great listener. We appreciated Johnnies honesty. There was no pressure and enjoyed working with him. Would definitely do business with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Johnny and Jimmy were the best. They did everything they...

Johnny and Jimmy were the best. They did everything they could to get us into the car we wanted and it was a great experience. Always will recommend this dealership best in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much and coming back and getting another vehicle from me Jimmy

Auto Max was awesome at helping our family get us into a...

Auto Max was awesome at helping our family get us into a newer vehicle. John and Jimmy were great helping us out. If you are looking for a vehicle go see John he can help you get into a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mario was great to work with! He helped my wife and I...

Mario was great to work with! He helped my wife and I find and purchase a great pickup at an awesome price. Auto Max helped find the best option for financing and made the whole process very simple! Thank you Mario and everyone at Auto Max for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you Auto Max for helping me buy my new family car....

Thank you Auto Max for helping me buy my new family car. Special thanks to Mario for helping me get exactly what I wanted. Alfredo, thank you for making this experience very easy and exciting. You all were very professional and know your business. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.