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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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Great experience with Auto Max USA and Mario. He worked...

Great experience with Auto Max USA and Mario. He worked hard to meet all my needs and was not pushy at all. He was very understanding of my situation and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jimmy and the team at Auto Max make buying a car so easy...

Jimmy and the team at Auto Max make buying a car so easy and relaxing. I tell them what i would like as far as a payment, interest rate and price range and they always make good things happen. I have bought two vehicles from them so far and will definitely be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for coming back and getting your 2018 Niassan Pathfinder from us let me know if you need any thing your the best

Can’t say enough about Mario’s customer service, he went...

Can’t say enough about Mario’s customer service, he went above and beyond x10. Other car salesmen should take notes from this guy. Zero complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

LEB,JBB

GOOD SERVICE AND PRICE. THEY EXPERTLY LISTENED TO OUR DESIRES THE SHOWED MATCHING INVENTORY. THEY THEN EXPANDED OUR DESIRES AND SHOWED US A VEHICLE THAT EXCEEDED EXPECTATIONS IN QUALITY AND IN OUR BUDGET. GOOD JOB.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks so much for the nice review if we can help with anything please let us know thanks Jimmy and Mark

My experience at Auto max was great. Multiple members of...

My experience at Auto max was great. Multiple members of the team offered me information on the cars I was interested in. Any and all the questions I had were answered. The process was quick and easy. I'd like to thank Jimmy especially for his wonderful attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Kaylin enjoy your Nissan. Hope to help you and your family and freands with getting vehicals

Excelente servicio todo fue rápido en la financiera fue...

Excelente servicio todo fue rápido en la financiera fue una buena experiencia en AutomaxUSA Es el dealer para buscar su carro para el Año Nuevo 😀

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very pleased!! They helped us get what we wanted and...

Very pleased!! They helped us get what we wanted and quickly. Also was so nice to get a follow-up call / text...thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Jimmy scores again

Jimmy and the team at AutoMaxUSA have once again gone above and beyond helping my wife and I find a great car, at a reasonable price! This is our second purchase from this amazing team, but it won’t be our last! Do yourself a favor, and check them out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Merry Early Christmas to me!!!

Jimmy and the rest of the staff went above and beyond to get us in a new car! Affordable payments and great service! Thank you so much AutoMax!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Smooth car buying experience

I had a great experience buying my newer used Subaru with Jimmy at Automax. They even took care of the financing & delivered my new car & took my old one away as a trade in. The only things I wished were different were the Automax sticker they put on the painted body of the car (put it on the window instead), & the black grease handprint on the passenger seat headrest. It’s difficult to find a newer stick shift with low miles. They had it & delivered it to me in Leavenworth, WA! Thanks Jimmy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

HI LISA IF YOU PUT A HAIR DRYER ON THE STICKER GET IT WARM IT WILL COME OFF SORRY ABOUT THE GREASE SPOT DIDNT SEE IT OR WOULD HAD IT CLEANED ENJOY YOUR NEW OUT HOPE IT WORKS OUT LIKE YOUR LAST ONE THANKS AGAIN