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Auto Max USA

(327 reviews)
Visit Auto Max USA
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Max USA from DealerRater.

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great sales people

Had a good experience couldn't have asked for a better salesman franky

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank for your review it was selling you your new car

2014 gmc

I had a very positive experience at automaxusa !! the salesman,finace officer and general manager were very transparent on what they could do for me after finding out what I wanted. I will be recommending them to all my friends and family !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for the nice review

OLIVIA HAS HER NEW 2015 MALIBU LTZ

REALLY GOOD SERVICE JIMMY WAS REALLY GOOD AND UNDERSTAND EVERYTHING WE MENTION TO WORK THINGS OUT WE RECOMED HIM TO ENYONE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks ivan and olivia if you need anything please let us know

WONDERFULL

WONDERFULL I GOT A GREAT DEAL ON MY GORGEOUS CAR ! THANKS SO MUCH FOR YOUR HELP JIMMY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks Cheyenne

awesome

ONE WORD AWSOME JOE AND JIMMY DID A GREAT JOB AND GOT A GREAT DEAL !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks nic have a great day !!

great deal

jose was awesome,honest and upfront with us ,He worked with us to get a fair price.they beat the rate on are pre-approval apr by a percent and half.go to automax and see jose !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks alan !! joes still here if you need help

Best lot we have ever dealt with!!!!!

The friendliest crew I have ever dealt with. We drove 3 hours to buy a car from AutoMax. We saw the rig online. Called them up. Told them we wanted it. Told them our guidelines. And they worked their magic. It only took them 3 hours to find a lender. So we literally had to show up. Sign papers. And leave. It was so awesome to have such a great experience. I would recommend anyone that wants a rig. Get ahold of the guys at AutoMax in Yakima. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Dean and Christy you are the best.

Great deal and a great experience

I recently purchased a Nissan Altima from Auto Max and the buying process was easy no pressure at all But my family and I have purchased several vehicles from this dealer in the past and always got a great deal and it has always been a great experience .Thats why we keep going back THANK YOU everybody at AUTO MAX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks you

GREAT SERVICE AWSOME PEOPLE

Auto Max made it possible for me to take my new car home with such great service I didn't have to think twice or look anywhere else they had it all so quick and easy I recommend everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mayra thanks for the review please let us know if need anything

wonderful service

I recently made a purchase at Auto Max and it was great! Customer service was wonderful and since we do not live in Yakima they even delivered the car to me!!! I highly recommend them and would go back and buy again. Great job to everyone there!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the nice review let us know if there anything we can do better !!