Reviews
This is the worst place sold a car out from me when I had
This is the worst place sold a car out from me when I had a deposit on it I was in the hospital with cancer they told me if I put a deposit on it would be mine when I got out so made me feel so good my dream truck I always wanted was mine got out of the hospital and called to see when I could pick it up they sold it with me putting up a deposit how can you Morley do that is it all about money thank you so much for blowing up a man's dreams and not even care
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The best salesperson I’ve worked with in 20+ years.
The best salesperson I’ve worked with in 20+ years. He listens to what you say, isn’t pushy and has the best personality.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommy Lovato made this car buying experience totally
Tommy Lovato made this car buying experience totally fantastic! He is not only extremely knowledgeable about the products he sells, but also courteous and patient. I wholeheartedly recommend him, and the Phil Long Ford team, to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hundreds of Complaints Can’t Be Wrong — Phil Long Is a
Hundreds of Complaints Can’t Be Wrong — Phil Long Is a Dud If you like disappearing deposits, surprise fees, long waits for your check, and a finance office that treats your bank account like an open bar — you’re going to love Phil Long. Hundreds of consumer complaints and at least one FMLA lawsuit later, they’re still going strong. Add-ons you didn’t ask for? Rolled right into your loan. Warranties you thought were optional? Not anymore. Oh, and if you’re military — congratulations, you’re the favorite target for over-inflated financing and “custom” loan padding. Their motto might as well be: “What you don’t know can still make us a profit.” Check the BBB reports. Ask around Fort Carson. Read the reviews they bury with coupons. Then ask yourself — are all those angry customers just unlucky… or are they just the ones who read the fine print too late?
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're very sorry to hear about your experience and take these types of concerns seriously. We’d appreciate the opportunity to learn more about what happened so we can look into it further and work toward a resolution. Please contact us directly at CHFDGuestExperience@PhilLong.com with your full name and the details of your visit. We’re committed to transparency and customer satisfaction, and we’d like the chance to address any unresolved issues you may have had.
We had a great experience working with Leo.
We had a great experience working with Leo. He was friendly and knowledgeable. Would absolutely work with him again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If i could give more than 5 stars I would.
If i could give more than 5 stars I would. Avery Harrison was the most user friendly, helpful, and responsive employee I have ever worked with. No pressure, just knowledgable, useful, and understanding. He and his manager, David Bales, took care of our military family and we couldn't be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best buying experiance ever!
Best buying experiance ever! John Vigil and team made this Super hassle free with delivery to Denver metro couldn't have been easier. Superb
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ramona has giving me the best experience and customer
Ramona has giving me the best experience and customer service I have ever had so shout out to her, if there’s something you want she gonna make sure you get it so thank you !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rewriting this review but same outcome 10/10 everything
Rewriting this review but same outcome 10/10 everything was perfect and Ramona was amazing. Helped me get what I wanted and was very helpful. If anyone is looking for a vehicle please go here you won’t be disappointed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best experience I’ve ever had at a dealership.
Best experience I’ve ever had at a dealership. Worked with me to insure that I was happy with the outcome 10/10 word recommend for anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car