Phil Long Ford of Chapel Hills

Respectful. Professional. Innovative. Customer-oriented. This is Phil Long Ford of Chapel Hills. Our positive experience began with Avery, who got my contact info from something I filled out online as I was starting to look for a vehicle. He contacted me to offer his services, but he wasn't pushy. He provided me with options but didn't hound me and didn't try to coerce me into something I couldn't afford. In fact, he completely respected my max price range. The experience only got better. The car I had my eye on (the one we ended up purchasing) was in Glenwood Springs. Avery found a comparable vehicle at Chapel Hills for me to test drive, and he let me take my time thinking about whether it was really the type I wanted. I was looking for a few particular features, and Avery and his manager found a way to work those features into the deal. When they brought the car in from Glenwood Springs I was impressed with how clean ot was, but the staff at Chapel Hills went on to exceed my expectations by detailing the vehicle again after I decided to buy it! When we came back to pick up the car, it looked brand new! But wait, it gets better! The finance guy, Eric, wasn't pushy either. He offered additional warranties, which are probably a really good deal for some people, but we had to decline as the vehicle was already at our max cost. Again, there was no problem. No high pressure sales talk, no guilt trip, no dire warnings, just a respectful smile and a handshake. So, the sales department. Is top-notch, but what about the service department? Every bit as good as sales. We had a tow hitch installed, and Ryan and her team did an outstanding job! I'm a stickler for details, and I looked it over for minor imperfections after the job was done, but I couldn't find any. The rear bumper had to be cut to accommodate the hitch, and the final result looked like the bumper had been manufactured to work with a hitch--not even a burr along the cut edges! Customer service was polite, attentive, and kept me well informed. The next time I need a vehicle, Phil Long Ford of Chapel Hills will be my first stop, and I won't be surprised if it's my only stop! Can't recommend them highly enough!

Brandon is a great salesperson! He was thorough and detailed oriented. I would definitely come back to see him again!

Brandon is very professional, and maintained contact throughout the whole process. I will be sending all my friends and family to him in the future!

Brandon was amazing! Very honest salesman which made the process transparent and it was easy from beginning to end!

My salesman Leo did an outstanding job. He kept me informed and was very conscientious! Overall, my experience with Phil Long was very good.

Brandon was very helpful with my experience. He went into detail in explaining my options and it helped me so much and he was very polite and positive with his approach!

My dad and I went in last week and bought a nice Bronco from him! He was super helpful!

Mr. Ellis is someone you can trust with your time and money. He wasn't a sales shark and took everything we said into consideration of what vehicle was best for us

One of the best dealerships in the springs, enjoyed purchasing a vehicle with them. Would recommend

Brandon was great! Straight forward and easy to work with. Will use him again in the future.