Phil Long Ford of Chapel Hills

Appointment was simple and work was performed within the time they said it would be completed. Service rep went over inspection and stated the car is in good shape and gave recommendations for next service.

I was pkleased at the very quick availability of my service appointment. I called at 3:00PM to schedule service and an appointment was abled to be scheduled for 3:30 PM the same day. This was totalyt unexpected.

Sales and finance staff provided exceptional service.

My experiences with the Phil Long service department has been excellent with both vehicles which I have bought from the dealership. Compared to the several other service options available, they are by far the most professional and personable staff in the area. Lee Samples, who managed our latest service, was exemplary.

Was just in for routine service (oil change, inspection). Service was quick and done correctly. The new waiting area is very nice, and I was there early so I had a nice breakfast at Jenny's.

I had a Good experience at Phil long ford service center!!

Thank you for your service. I was happy how well the service team, worked on my car. The front desk services person, gave me great services. Thank you. Lisa Ward

Brad Taylor was excellent as my service manager. Repairs were completed on time and for much less than I thought it would cost me. I was able to use coupons for my diagnostics, car rental and 15% off of the repairs.

I went in for a couple of bodywork issues. They replaced the windshield molding on my 15 Explorer with no issue. The rattle in the driver side door the trouble shot for a couple of hours with no resolution. The guy was to continue researching the issue with Forder and get back to me the next day; I'm still waiting for the call (4 days have gone by so far).

Kyle was really good about keeping me informed on what was happening, with my F 150, and was really easy to work with. Check in and check out were really smooth.