Phil Long Ford of Chapel Hills

Ian Dorsey was our salesman and he was exceptional! Chris (management) worked hard to get us a deal which was acceptable to us. The customer service was excellent which includes Garin Murrdock in finance! The only negative I can say is the closing process was too long which ended up lasting two hours. When I bought my wife's car last year at Infinity, it took only 45 minutes.

I called for an appointment the afternoon before and was scheduled for 7:20 AM the following morning by Lee Samples. I arrived a little early but was greeted by Lee and quickly ushered into the garage. After the preliminary checks, I went inside to describe the services from my coupon book that I wanted. Although the servicing took a little longer than Lee promised, partially because I had not left the wheel lock key where it was easy to find and he had to see me twice for me to remember the correct location, I was very satisfied with the service.

Fred Thomas is a lying,shady salesman. Watch out. He lied numerous times. Very bad experience and waste of valuable time. Still getting a truck just not from here.

Chris has always taken great care of us and this visit was not exception. Thanks for the superior service. I highly recommend this dealership. Thank you!

Chris Taylor is amazing. He is one awesome human being and an even better service rep. This guy should be in charge of the whole service operation. Needless to say I will keep all of my sales and service in-house at this location.

The Service Center is clean and the staff professional. My Service Advisor, Kyle Iverson, is someone I feel I can trust.

Brad Taylor was a delightful person to work with at Phil Long Chapel Hills. My vehicle was not drivable and because the dealership was short on transmission techs, I was without my Escape for 3 weeks. Brad made sure I had a nice loaner and then made it a point to keep me informed on the status of the repair. Unlike other dealerships I've dealt with over the years, I felt respected and appreciated as a customer.

Came in for an oil change left with a new car. Great experance though Thu made sure I was getting the right car thank you.

Friendly, courteous, professional service ... had appointment for oil change, tire rotation & brake inspection ... in on time and completed in a timely manner. I have had my truck(s) serviced at the Chapel Hills location since we moved to CoSpgs (5 years) and they have always done an excellent job.

Worked with Kyle Iverson and he is very professional and did everything to make my experience a good one. Kept me informed and was easy to get along with.