Reviews
Brought my new Sorento in for an oil change and as...
Brought my new Sorento in for an oil change and as always, the service was wonderful. Chrissy displays such great professionalism and efficiency with me each and every time I visit the dealership, and It is very evident that customers are her #1 priority. The service was done in a very timely manner, as always, and I am still a very satisfied customer. Rita Moore
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave feedback regarding your recent visit to Sands Kia and it truly was our pleasure to assist you during your recent service experience. It puts the biggest smile on our faces learning that our team provided you with such outstanding customer service because we pride ourselves in providing only the highest level of service each and every time a customer walks through our doors. If you ever need any further assistance or have any additional questions we might be able to answer for you, please don’t hesitate to let us know. Thank you so much for choosing Sands Kia and we hope to see you again in the future! Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
Great Experience
Having researched my 2007 Nissan Frontier on cars.com for more than 6 months, I finally decided to contact Sands Kia. I spoke with Kelly Styles who I found to be extremely helpful, upfront, courteous, and overall enjoyable to purchase a vehicle from. Having to drive 5 hours to the dealership was well worth it. Roughly 3 hours later I was on my way back in my 2007 Nissan Frontier! I will be sending business Kelly's way as well as to the dealership. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly grateful not only for such a wonderful review, but an even more amazing customer. We strive to provide nothing but the best customer service to our patrons in order to build lifelong relationships and it puts a huge smile on all of our faces knowing that we will get to serve you once again in the future. Don't ever hesitate to let us know if we can help in any way. Thank you for choosing Sands Kia and for being such a loyal friend! Don't forget to find us on Facebook and Twitter to get exclusive deals and monthly specials. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
Great Service
This is my third year doing business with Sands Kia in Surprise. I thought it would be a pain driving the distance to the dealer but Stephen in their service department has made every trip a very pleasant experience. PS: I have only needed routine maintenance. No major issues with my 2012 Sorento. I am disappointed with the high turnover of sales staff but I guess that is the industry norm any more. Too bad, I can remember when the person that sold you your vehicle was still around when you were ready to trade it in. Not any more. BUT, the dealership current sales staff as well as service staff may the drive from Peoria worth my time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Sands Kia and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your experience and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Sands Kia and hope to see you soon. Don't forget to find us on Facebook and Twitter to get access to our special offers and monthly coupons. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
Sands Kia, has by far, the best deals on oil changes in...
Sands Kia, has by far, the best deals on oil changes in the Valley. I've had my car serviced at Sands for the past 2 years & they've always done an excellent job. They never try to sell you something you don't need. Enjoyed the complimentary coffee, donuts & loaner ipad while I was waiting. Fast, courteous service & pleasant staff, they got it all! I'll definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate this great review and are humbled by such kind words. We feel our customers deserve nothing less than the best and it couldn’t make us happier to hear that you are so pleased with your service experience. Thank you for choosing Sands Kia and be sure to find us on Facebook and Twitter for exclusive deals and monthly specials. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
Great Service
I deal with Sands Kia in Surprise, AZ and I am very pleased with their service. The staff is always friendly and explain everything that is being done with my car. I highly recommend Sands Kia if you are looking for a new or used car. If you need repairs done go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, thank you so much for the wonderful five-star review of Sands Kia's service department! Our staff works very hard to ensure your vehicle is fixed right the first time, on time. Whether you are in our service department or in sales, we are dedicated to providing the best possible car ownership experience. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter to get specials and online coupons. Sincerely, John Thomas, General Manager, jthomas@sandskia.com, 623-474-3344
My service visit accomplished all that was needed. Great...
My service visit accomplished all that was needed. Great service and very friendly people. This was my second purchased KIA Forte, I up graded my last one. Great auto that's why I rated this dealership Great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sands Kia! We're thrilled that you enjoyed working with our service department. It's awesome you are a two-time Kia Forte owner as well. We always love to hear from our valued customers. If you have any questions or concerns for our service or sales staff please feel free to reach out to us at any time. We look forward to working with you again soon. Don't forget to find us on Twitter and Facebook, we offer exclusive specials for our valued customers. Thanks again! Sincerely, John Thomas, General Manager, jthomas@sandskia.com, 623-474-3344
My service appt. have always been great!!!
My service appt. have always been great!!! The staff has always treated me well and the appt have always been completed on time. What more can you ask for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write this wonderful review! We're thrilled your service appointments have always been great. We truly appreciate your positive feedback and hope to get the chance to earn your continued business again soon. Don't forget to find us on Facebook and Twitter for exclusive content and specials promotions. Sincerely, John Thomas, General Manager, jthomas@sandskia.com, 623-474-3344
Being met by Chrissy Feireisel at 7am is like a golden...
Being met by Chrissy Feireisel at 7am is like a golden ray of sunshine. It is a pleasure to deal with cheerful and helpful people and Chrissy is one of them. She has a great attitude and is one of the reasons I drive from Buckeye to get my vehicle serviced. I hope you get to read this Chrissy, you are tops!!!!!!!!!!!!!!!!!!!!!!!!!!! Garry Ragone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us this fantastic review! It makes us incredibly happy to hear that Chrissy was able to make your visit nothing less than spectacular. We make it our goal to earn lifelong customers and cannot wait for the opportunity to assist you again in the future. Thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter to get exclusive deals and the latest industry news. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
reinhard mielke
efficient, fast , friendly regarding the customer service waiting area could be a little more privat rather then sitting in the show room
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us such an excellent review. It was our pleasure to assist you and I hope that we achieved our goal of providing the best customer service possible. We hope to get the chance to help you in the future and want you to know that we are always here to lend a hand, so don't hesitate to give us a call or stop in. Thank you for choosing Sands Kia and be sure to find us on Facebook and Twitter for exclusive deals and the latest news. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344
Sands Kia
I had a run in with a Kia dealer in Avondale, don't want to mention any names. The dealer in avondale would not assist me in a problem I had on my 08 Kia which was their fault, but Sand Kia took care of the problem the Avondale Dealer caused. I have now purchased 2 Kias from Sands Kia and I'm sure it won't be my last!!! Mattes Family Goodyear AZ
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write this great review. We strive to provide excellent customer service to each and every person that walks through our doors and we are glad the members of our team were able to show you how important this is to us. Thank you for choosing Sands Kia and be sure to let us know if you ever have any questions. Be sure to check out our Facebook and Twitter pages where you can get exclusive deals and the latest news. Sincerely, John Thomas General Manager jthomas@sandskia.com 623-474-3344