Reviews
This is the 2nd time I bought a vehicle from this...
This is the 2nd time I bought a vehicle from this Dealership. Last year I bought a used Chevy and hated it so I traded it in for an 08 sedona :) Im in love with my van. Everyone is very helpful and not pushy at all. 2nd yr in a row and I'm very satisfied with your customer service. I can rest easy knowing my kids and myself are riding around in a very safe, reliable van.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We are truly happy to hear that you are pleased with your recent purchase. We offer you many congratulations on your new Sedona and hope you and your kids enjoy it for many years to come! We are sincerely appreciative of your continued business and loyalty to Sands Kia and look forward to seeing you next time. Don’t forget to find us on Facebook and Twitter to get exclusive deals and access to our monthly specials. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
Amazing service the best experience ever had. Very...
Amazing service the best experience ever had. Very friendly staff. Belhem was very helpful and really listened to what i wanted. Everyone was very helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We truly appreciate you taking the time to share your recent experience. Our entire team strives to provide the best service possible and I know they will be thrilled to learn their hard work has not gone unnoticed. Thank you for choosing Sands Kia and don’t forget to find us on Facebook and Twitter to get access to exclusive coupons and deals. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
Belhem was great!!! She even called us the Monday after...
Belhem was great!!! She even called us the Monday after we purchased our car. I will totally see her again when we want to buy our next car. Robert was a bit pushy, but Belhem and the other sales manager were fabulous!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we are doing! We are thrilled to hear that Belhem was able to show you how important customer service is here. We promise to continue providing nothing but the best service should we have the pleasure of assisting you again in the future. Thank you for choosing Sands Kia and congratulations on your new car! Don’t forget to find us on Facebook and Twitter to get exclusive deals and access to our monthly specials. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
Awesome experience. By far the best dealer I visited.no...
Awesome experience. By far the best dealer I visited.no pressure sales. Respectful negotiation & service.I highly recommended this dealership. I received a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this great review. Our customers are our top priority which is why we are so glad our sales team was able to provide you with such a positive experience. It was our pleasure to help and we look forward to being able to assist you with any questions or needs you might have in the future. Don’t hesitate to give us a call or stop in as we are always here to help. Thank you for choosing Sands Kia and be sure to find us on Facebook and Twitter for exclusive deals and discounts. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
I have had some bad experiences at dealerships before and...
I have had some bad experiences at dealerships before and this was by far the best! They were super friendly from the moment I got on the lot and really seemed to care about me and were willing to do anything they could to make sure that I was happy and that I got the best deal that I could. I left satisfied and I would highly recommend this dealership. I will definitely keep it in mind next time I want to buy a car. I traveled all the way from Tempe to Surprise and it was worth it! They are so great, There isn't anything bad to say.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of the entire team at Sands Kia, I would like to thank you for taking the time to leave such a great review of your recent experience at our dealership. Customer feedback such as this is vital to our efforts to constantly provide our customers with the highest levels of service possible and we look forward to giving you an even better experience during your next visit. If you have any questions or need any help at all with your vehicle’s service, please don’t hesitate to contact us immediately. Thank you for choosing Sands Kia and be sure to head over to our Facebook and Twitter pages to take advantage of the exclusive coupons you will find. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
I had a problem with the battery on my Soul and the issue...
I had a problem with the battery on my Soul and the issue was resolved in a freindly and curtious manner. The service is above and beyond. We will continue to support Sands Kia. Thanks Guy Snider
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for such a great review! We are thrilled we could give you the excellent customer service that you deserve and we look forward to providing this same great service to you down the road. We are truly grateful that you chose Sands Kia to fulfill your automotive needs. Thank you again for visiting our dealership and don’t forget to find us on Facebook and Twitter to get access to our monthly service specials and amazing deals. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
This is my third Kia. I bought this one from Sands Kia...
This is my third Kia. I bought this one from Sands Kia and was very happy with them. I referred my sister to them and she bought one too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire team here at Sands Kia appreciates your continued support and loyalty and would to thank you for it. Hearing that you recommended our dealership to your sister who ended up purchasing a vehicle from us is another that we value and would like to show our unlimited gratitude. Please don’t hesitate to let us know if there’s anything else we can do to help and thank you again for choosing Sands Kia. Also, head over to our Facebook and Twitter pages to follow us and receive the latest updates and deals! Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
I purchased my 2006 Kia Sportage at Liberty Kia in...
I purchased my 2006 Kia Sportage at Liberty Kia in Prescott Valley. Please note that while I may have purchased my vehicle there, I did not hesitate to drive the 2 hours to Sands Kia to have my vehicle serviced. Sands Kia is a well run dealership, friendly staff, knowledgeable service personnel, and discounts that actually HELP ($389 timing belt special versus $450 at Liberty Kia). In addition to replacing my timing belt, they also washed my vehicle. I'll admit, this is not a particularly big deal, but the dealership I purchased my vehicle from has NEVER done this during a service visit. And that fact that they haven't, well, kind of pisses me off a little bit. I believe I will be visiting Sands Kia for future major service issues with my Kia Sportage, and when the time comes, will probably purchase my next vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this five star review and thank you for making the trip to our dealership. The staff at Sands Kia works as a team to give you the best customer service possible. We believe it's the little things that matter and will always go above and beyond for you as a customer. We look forward to helping find a new vehicle when the time comes. Take advantage of our specials and promotions by following us on Facebook and Twitter. Regards, John Thomas jthomas@sandskia.com 623-474-3344
Had a Check Engine light on my 2001 Explorer. I also have...
Had a Check Engine light on my 2001 Explorer. I also have a new Kia, so it seemed logical to use Sand's garage to work on my old Ford. I was worried something expensive was going on under my hood. Chrissy called me at home shortly after they started working on the vehicle and asked me if I was sitting down. GULP. Yes, I responded. She then told me the check engine light was caused by a worn seal on my gas cap. That's right, no mechanical repairs for me! Just a new gas cap. I left paying a fraction of what I thought I'd need to pay. Everyone in their service group that I've delt with has been great! I appreciate the fast and honest service too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for writing this five star review. Our service staff is honest, reliable and will always treat your vehicle as if it was their own. Sands Kia gives you a fair price and peace of mind after getting your vehicle serviced. Follow us on Facebook and Twitter for specials and promotions. Sincerely, John Thomas jthomas@sandskia.com 623-474-3344
I had an appointment with Belhem and I found her to be...
I had an appointment with Belhem and I found her to be very professional but yet friendly. She has great customer service skills and proved to me that day that she will work hard to give you the best experience at Sand Kia. We had an early morning appointment and Belhem was on time and with a great personality. The first thing she asked me is what I wanted in a vehicle, then she got to work in looking for the best deal and vehicle for me. She was very attentive to my needs and also caring. She is there not just to sell a vehicle, her attitude from start to finish shows that she really cares about her customers. I left there very pleased and satisfied with the all around customer service i received with everyone involved in the purchase of my vehicle. I also left there with a beautiful Kia Sorento that I love. Thank you so much Belhem, you are amazing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff at Sands Kia including Belhem thank you for this great review. We would like to congratulate you on your new KIa Sorento. We take the time to give you a personal and friendly car shopping experience. Feel free to give us a call if you have any questions regarding your new Sorento. Visit Sands Kia anytime on Facebook and Twitter. Warm Regards, John Thomas jthomas@sandskia.com 623-474-3344