Sands Kia

Had a Check Engine light on my 2001 Explorer. I also have a new Kia, so it seemed logical to use Sand's garage to work on my old Ford. I was worried something expensive was going on under my hood. Chrissy called me at home shortly after they started working on the vehicle and asked me if I was sitting down. GULP. Yes, I responded. She then told me the check engine light was caused by a worn seal on my gas cap. That's right, no mechanical repairs for me! Just a new gas cap. I left paying a fraction of what I thought I'd need to pay. Everyone in their service group that I've delt with has been great! I appreciate the fast and honest service too.

I had an appointment with Belhem and I found her to be very professional but yet friendly. She has great customer service skills and proved to me that day that she will work hard to give you the best experience at Sand Kia. We had an early morning appointment and Belhem was on time and with a great personality. The first thing she asked me is what I wanted in a vehicle, then she got to work in looking for the best deal and vehicle for me. She was very attentive to my needs and also caring. She is there not just to sell a vehicle, her attitude from start to finish shows that she really cares about her customers. I left there very pleased and satisfied with the all around customer service i received with everyone involved in the purchase of my vehicle. I also left there with a beautiful Kia Sorento that I love. Thank you so much Belhem, you are amazing.

I am a 58 year old female with years of buying experience. I have a 2004 Kia Sedona and I have never had any problems with it. So, when my friend was looking for a new car, I sold her on the idea of a Kia. I called and spoke with JASPER REESE and asked him a few questions regarding their inventory of Kia Sorrento's. He was able to give me an immediate response. I made an appointment and we went in to see what kind of deal he could offer her. She was unable to purchase a Kia Sorrento because of her limited income. The finance manager came over and very clearly and politely explained to her why he was unable to get her approved for the vehicle she wanted. He suggested a pre-owned 2007 Kia which he thought he could get a bank to approve. She was approved and she purchased the vehicle. She went home very pleased. Although JASPER REESE is a very younge car saleman, he was able to work with her in obtaing a great deal. It was the BEST BUYING EXPERIENCE I have ever witnessed. When the New Kia 2014 or 2015 Kia Sedona's come out, you can bet I will be calling on JASPER REESE to give me a great deal, too. My suggestion: The next time you are in the market for a new vehicle, be sure to stop by Sands Kia in Surprise, AZ and be sure to ask for JASPER REESE. You will be glad you did! (Note: I am not a relative or friend of his. I've just met him today and I am a customer, just like you! No kidding!!!)

Brought in my new Sorento to have the front windows tinted. Chrissy said it should take about an hour and she was absolutely right. During my wait, Kelly made sure I was happy with my vehicle and we talked about my next one in three years. And, as always, Chrissy was attentive, caring and knowledgeable.. The window tint is great and I am still a very happy customer. Rita Moore

Bellhem was very professional, courteous, efficient and kind. She was very pleasant and her service was excellent. We would highly recommend using her as our salesperson. Thank you for the great service Bellhem. Scott Brenner and Karen Baker

First of all, the service I have received at Sands Kia is absolutely the very best that I have ever had. It started right after I bought my Optima. First, I was assigned an experienced and professional service advisor. Then, I received periodic service advisors via mail and email. And, I have received numerous coupons for service "specials". And when I have taken my Kia in for service, everyone was most helpful and friendly...and the service work was excellent. Yes, as I said before, it is the best service experience that I have ever had.

I came back to KIA again because of their trusted and excellent service and they took my '03 KIA Sorento in for necessary repairs on time. The cost of labor and parts are reasonable along with great discounts. I highly recommend to anyone who owns one of KIA vehicles to Sands KIA for any service. :-)

I started going to this dealership,initially for the $8.88 oil changes. I found that this dealership has competive prices and it accepted most delear coupons. Overtime,using this dealer ship,I found that the technicians were allways right on with my repairs and fixed the problems,the first time. My Service writer Stephen Sanchez was always professional, courteous, always recommended my needed repairs and he always followed through with what he told me. I have found the the service manager, technicians, greeters, delivery people to be courteous, professional and always had a great attitude. I would recommend this Sands Surprise Kia dealership to friends, family and strangers for their Great service from all of their professionals. Stephen Sanchez has been the best and most Knowledgable service writer I have ever come upon,at a Kia dealership. SincerelyThank-you! Paul Christie!

Came in for scheduled maintenance and received excellant service. Work was done prompt and I was on my way. I don't know what else I can say about this transaction , so i am forced to ramble like a babbling idiot just I use up 25 words or more.

I live in Prescott but happened to be in Scottsdale on 2/9/13...I had some spare time and realizing I needed an oil change and the fact I bought my soul from Sands I called from the car late on a Friday and Chrissy said no problem bring it in..I didn't realize how far I was away from Surprise and the thrill ( yeah right ! ) of driving on Bell Rd. from Scottsdale to Surprise..They accommodated me and were friendly as usual even washed the car... Ralph J Rostock