Reviews
Could be happier
Office management was excellent, however some service tech need to be more on point
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gregory, Thank you again for taking the time to let us know how we did. We hope you have a great day! We do appreciate you and your business!
Fast service
Great service, friendly staff, went on last Wednesday appointment and got out of there pretty quickly. Loved it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Francisco , we are very happy to have provided you with such a positive experience! We appreciate you and your business! Say hello to Cynthia!!!
Great car and great experience!!
I can?t thank enough our salesman Jay for being so nice and attentive to the needs we had when leasing our car. He is a great representation of what a salesperson should be!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosa , thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Mazda Coconut Creek! We appreciate you and your business. I will let Jay know!!!
Happy Mazda Owner
After spending hours at another dealership, we walked into Lou Bachrodt Mazda and left in just over an hour with a new car! Best car buying experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan , thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Mazda Coconut Creek! We appreciate you and your business!
Great service
Had a tire blow on the turnpike. Mazda roadside came right away put on my spare and I drove to the Coconut Creek dealership. The service department patched my tire and I was on my way in less than an hour....Thanks for great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon Azoulay, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Mazda Coconut Creek! We appreciate you and your business!!
Lou Bachrodt Coconut Creek Mazda
Fadi my salesman is awesome and knows his stuff. I highly recommend him. He got me a good deal on a 2018 CX 5.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wayne, We appreciate your positive review about your recent experience with us! We also appreciate you getting your 2nd Mazda with us and Fadi! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Chevy Impala
I loved the service and car I got from here. They helped with my financing as well. GREAT GUYS!!! Go see for yourself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Meredith, we are very happy to have provided you with such a positive experience! We appreciate you and your business!
new car lease
I have purchased many vehicles in the past; from Corvettes to Cadillacs and all varieties in between, however, I can honestly say that I have never been treated better, or more fairly than I was treated last week at Lou Bachrodt Mazda! The showroom was immaculate with one car more beautiful than the other, each with a big red bow on top! The salesman, Ken and the Sales manager, Les were outstanding, as well as David in Financing! They asked exactly where I wanted to be in my payment and made it happen! No haggling, and no hassle! I needed to bring my new vehicle back in for a scratch to be repaired, and I was greeted like a member of the family. They even detailed my car again because they said it didn't look like a car that was just purchased, and they wanted it done right! I will recommend Lou Bachrodt to everyone I know who is looking to get into a new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Margaret, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Mazda Coconut Creek! We appreciate you and your business!
Lou Bachrodt Mazda
I'm a long-time customer. They are attentive and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William , your wonderful feedback and rating mean a lot to us. We appreciate you and your loyalty to our Dealership!
First Time Driving a Manual
I was switching from a bicycle commute to a car commute and I wanted to get a fun car, so the Miata was at the top of my list. I wanted it in a manual transmission, although I had never driven a stick before. After I took delivery of the car, I went to an empty parking lot with the salesman and he taught me how to drive manual. In no time, I was confident to drive home, and after a few days it feels very natural. Highly recommend both the dealer and the Miata!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
EH, Thank you very much for buying your new Mazda with us ! We appreciate your business! I also wanted to thank you for taking the time to fill out this great survey! It means so much to us when we receive such positive comments from our customers. I am very happy you had such a great experience.