Reviews
New car
Always treated with courtesy and professionalism making sure my needs are met!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Constance, We want to thank you for taking the time to fill out this great survey! It means so much to us when we receive such positive comments from our customers about our staff! We are very happy you had such a great experience and appreciate your business!
CX-5 Experience
Sales Manager made me feel like family. He was opened to negotiate and willing to help me with the price. He never push for the sale. Very professional. The Sales person William Janetvilay was excellent. He explained me every single detail about the interior and exterior of the car. Very professional. The Financial Lady was excellent. She help me to get the best interest on the loan. Very friendly and well knowledge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rolando, We want to thank you for taking the time to fill out this great survey! It means so much to us when we receive such positive comments from our customers about our staff! We are very happy you had such a great experience with Tylyn, Billy and Lester!!
First Service and Oil Change and Tire Rotation
Page of the Service Department is really customer service focused, very patient and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael , we are very happy to have provided you with such a positive experience! We appreciate you and your business!!
Always fast and friendly service!
Since the day I walked in this facility has been more than helpful! The car buying process was a breeze with all of my requirements met, it took me less than 4 hours to walk out with my car! All service and maintenance has been a great experience with staff that listens and makes sure you understand what is happening at all times!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jennifer Chambers, thank you for taking the time to leave a review for us at Lou Bachrodt Mazda Coconut Creek. We're happy we could meet your expectations! We appreciate you!!!!!!!
Lou Bachrodt Mazda
No hassles, Matthew was great to work with. Car was ready when I arrived. Financing was fast and easy. Showroom has been updated and clean
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hookman, Thank you so much for your positive comments about Matthew and Lou Bachrodt Mazda Coconut Creek! We appreciate you and your business!
Purchasing Experience
I contact them through their online feature, and no lie I received, 5 calls from them. I was about to back out based on that, but went. Overall my experience was good, salesmen was helpful and the finance guy wasn't pushy at all, appreciate that. Negotiation was easy, they were very fair. Felt rushed at the end of the transaction.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, Thank you so much for taking the time to complete this survey! We appreciate you and your business! Sorry you felt rushed!!!
Service
Excellent Service for my vehicle. When I arrived I was told that there where 2 recalls that would be taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stuart, Hi Stuart Zeuner, thank you for taking the time to leave a review for us at Lou Bachrodt Mazda Coconut Creek. We're happy we could meet your expectations! We appreciate you and your business!
Awesome service!
Great customer service and great promotions for services, Predrag is always very eager to help, definitely going back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Danny, We're glad you had such an awesome experience with us! We appreciate you and your business....We think a lot of Predrag as well!
Serviced my car.
My service rep is very honest!!! This is the most important thing to me, I don't like walking away felling that I've been taken advantage of and Greg Abby is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, Thank you for taking the time to leave a review for us at Lou Bachrodt Mazda Coconut Creek. We're happy we could meet your expectations! We appreciate you and your business! Also, we think a lot of Greg and so glad he is on our team!
I usually dread going to the dealership but...
Awesome people working there. Came over with my husband and our newborn, we didn't feel rushed or pressured.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase