Reviews
Best Ford dealership in Wichita
Lookup Mir Rahman at Mel Hambelton for a car buying experience that will be enjoyable. I have bought three cars from Mel Hambelton and all three I was treated like a friend. Will not go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ron123, we're glad to hear that you've had such great experiences during your purchases. Thank you for the review as well, we really appreciate it. Let us know if you need anything else. Have a great day!
Change doesn't have to be adversity
I have purchanced a plethora of nice vehicles in my day. I was a proud owner of another GT Premium Mustang, this one being the powerful 5.0. I, as a disabled vet, just couldn't afford this one at this time, yet I just could not let it go. Bob Kisner, and all that assisted me, in a trade in, made my experience so much easier because dollar signs were not all the dealership and especially Bob, was at stake. They believe in customer service and the reputation of the 225 member team at Mel Hambelton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SimpleMan, we are so pleased to know that Bob took such good care of you during your purchase. Thank you for taking the time to leave us a review as well, it's much appreciated. Please call or stop by if you need anything else from us. Thank you again!
Very good experience
I purchased my second vehicle in 7 months from Mel Hambelton. I'm very satisfied with both of my purchases.I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Garrettlee, thank you for the great review. We're happy that you had good experiences for both your purchases. Let us know if we can do anything else for you!
New Truck
I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much more than I could have hoped for! Excellent Truck, Excellent Sales Dept. Ed Parrott
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed, thank you for the great review! Please let us know if there's anything more we can do for you. Have a great day!
New Truck
I leased a new F150 last week and I couldn't be happier! Thanks Phil Nightingale, Cody Hazard and everyone involved for making this experience much more than I could have hoped for! Excellent Truck, Excellent Sales Dept. Ed Parrott
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edp, thank you for the great reviews! We're glad you had a great experience with us. Please call or stop by if there's anything else we can help you with. Have a good day!
Awesome Experience
Special thanks to Abel an Obi for a fantastic experience to buy a new Ford Taurus. I highly recommend you guys to others. Will be back for another new car in the future. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joshuablack29, we greatly appreciate the time you've taken to leave us reviews. It means a lot. We are also glad to hear that your experience went great! Enjoy your new Taurus and have a great day!
Great experience!
I worked with John Santellan and Tommie Smith to buy a truck last week. I have been working on trying to get a truck for about 2 years, and have had nothing but frustration. They took the time to work with me and help get the best deal and now i FINALLY have the truck I want! would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jgilstrap, we're glad we could get you into the truck you wanted. Thank you for leaving us a review as well. If you need anything else from Mel Hambelton Ford, John, or Tommie, please don't hesitate to call!
Great Dealership
This is the second vehicle that I've purchased from Mel Hambleton. Both times the experience was great. I did'nt feel pressured in doing anything I did'nt want to do. They really worked with me both times. I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary, we appreciate the kind words. Please contact us if there's anything we can do for you. Have a great day!
rude people
My husband and I went here just to look we weren't 100% sure exactly what we wanted.. We walked past a couple sales men in s golf cart! And they asked can we help you and we replied no not right now we are just looking we will let you know and one of the sales men said back to us very rude" Yea I'm sure everyone is looking" and they drove off... I will NEVER do business with these rude people EVER!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We understand your frustration and would like to hear more about this rude situation. Will you contact Cris Schul, Customer Relations Director, at (316) 425-1516? She'd love to hear more. Thank you.
Simple process and no stress
The staff did a great job finding a vehicle that matched our needs, and explained all of its features. We talked about the benefits of leasing vs buying, depending on what financial incentives applied. After I signed the paperwork for the vehicle, a tech walked me through the Sync system, and I've received a few phone calls since to make sure everything has been going well. I'd easily recommend the dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jparm, we're glad to know that your had a good experience. We'd also like to thank you for taking time out to write us a review. Please let us know if there's anything more we can do for you! Have a good day.