Reviews
Service is fast and everything is good.
Service is fast and everything is good. Everything is well explained and clear. Recommend for for other.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear you received excellent service at Eddy's Toyota, Jack! Thanks for the five stars and for recommending our team to others!
Professional service.
Professional service. Friendly and on time happy answer all questions. Nice and clean environment. Relax!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear you had such a positive experience with our team! It means a lot to hear you felt comfortable at Eddy's Toyota. Thank you so much!
Went smooth.
Went smooth. Kept me updated with my service. Service was done in a timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing a positive review of Eddy's Toyota!
I have been having my car oil change and the service
I have been having my car oil change and the service manager Hong is great professional and polite. Thank you Hong
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We agree, Hong is a key part of our team. We'll pass along your kind words. See you next time at Eddy's Toyota!
Tim and the mechanics did a bang up job servicing my 2018
Tim and the mechanics did a bang up job servicing my 2018 Rav 4 and keeping me updated on the my car's needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Perry, we are thrilled to hear that Tim and the team took such great care of you and your car! Thank you for choosing Eddy’s Toyota and for sharing your support. Take care!
Poor communication, slow service and cost twice what it
Poor communication, slow service and cost twice what it should! Very disappointing. No seating outside and the inside is cold and smelly.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leslie, I'm sorry to hear about your experience with us. We strive for better communication and service, so it's disappointing to know we fell short. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Ashley Cummings - Corporate Customer Relations Manager - 316-652-2122
Easy to schedule appt.
Easy to schedule appt. Gave me an expected finish time and kept it. Provided free car wash and vacuum. Perfect!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was our pleasure to assist you! Thank you for choosing Eddy's Toyota and highlighting the great work we do here. We look forward to welcoming you back in the future!
Roberto is great to work with!
Roberto is great to work with! Knows his business and quick to help out with questions after we had bought the truck. And Christian in finance has also great to work with. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and recommendation, Richard! We are thrilled that Roberto and Christian made your purchase experience so positive and we hope to have you as a customer at Eddy's Toyota for many more years.
I’m really upset because they scratched my car during the
I’m really upset because they scratched my car during the service. And they didn’t tell me anything about it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are truly sorry to hear about the scratch on your car during service. We strive for transparency and quality, so it's concerning that this wasn't communicated to you. Please reach out so we can address this issue directly and find a resolution together. Thank you, Corporate Customer Relations Manager
It’s happening yesterday 07/01/2025, around 10 am on my Rav4.They are all known about it, the customer service front desk and the mechanic. Nobody told me about the scratch . I paid for the service , I should enjoy it but really upset.
I am very happy with their service for recall.
I am very happy with their service for recall. They are punctual and active. Good job!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Happy customers make us happy! Thank you for reviewing Eddy's Toyota. Safe travels!